Jobs · Pennsylvania

Senior Director, Applied AI Product

HealthVerity · Philadelphia, PA · 5 days ago
Hybrid$200k–$250k/yrFull-time

Position Overview

The Senior Director of Applied AI Product leads the organization's applied AI product function, spanning product strategy, discovery, delivery, and the roadmap for AI-powered customer-facing capabilities. This role sits at the intersection of product leadership and applied AI, and is accountable for how AI experiences are envisioned, shaped, and delivered into products that create measurable value for customers and the business.

Key Responsibilities

  • Identify opportunities to apply AI across the product portfolio and customer workflows

  • Translate organizational objectives into phased, deliverable AI product initiatives

  • Communicate product vision, roadmap progress, and tradeoffs to executive stakeholders

  • Lead discovery to validate AI use cases against real customer problems and value

  • Define product requirements, success criteria, and acceptance thresholds for AI features

  • Partner with AI Engineering and Data to assess feasibility and model readiness

  • Prioritize the backlog based on customer impact, effort, and strategic fit

  • Own end-to-end delivery of AI product features from concept to general availability

  • Design human-in-the-loop experiences, guardrails, and fallback behaviors for AI features

  • Define evaluation criteria and quality bars for model-driven product experiences

  • Drive iterative launches, experimentation, and continuous improvement post-release

  • Partner with Engineering, Data, and Commercial teams to ship AI capabilities

  • Align product, GTM, and delivery timelines across dependent teams and stakeholders

  • Coordinate build vs. buy decisions for AI product capabilities with architecture teams

  • Serve as the connective tissue between technical AI work and customer-facing outcomes

  • Engage customers and prospects to surface needs, validate concepts, and gather feedback

  • Monitor the competitive and market landscape for emerging applied AI capabilities

  • Support sales, marketing, and customer success with positioning and enablement for AI products

  • Translate customer signals into roadmap priorities and product improvements

Qualifications

  • 10+ years in product management, with a demonstrable track record in senior AI or data product leadership

  • Experience taking AI-powered products from discovery to production at scale

  • Hands-on experience partnering with engineering and data science teams on ML/LLM-driven features

  • Strong communication skills; able to present product strategy to executive and non-technical audiences

Preferred:

  • Familiarity with LLM product patterns (RAG, agents, guardrails, human-in-the-loop design)

  • Familiarity with AI governance standards (NIST AI RMF, EU AI Act, SOC 2 AI controls)

  • Background in the healthcare industry

  • Prior experience defining evaluation frameworks and quality metrics for AI product experiences

Success Metrics

  • Applied AI product roadmap published and approved by executive leadership within 90 days

  • AI product features shipped to general availability against committed timelines

  • Product discovery and evaluation framework for AI features in place within 6 months

  • Adoption and customer value targets defined and met for launched AI capabilities

Pay

Base salary for the role is commensurate with experience and can range between $200,000 - 250,000 + annual bonus opportunity.

Hiring Locations

Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area. For certain roles, we also hire from hub locations—regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning. Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states: CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.

About HealthVerity

HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industry’s largest RWD ecosystem, HealthVerity supports critical applications in clinical development, commercial strategy, regulatory decision-making, and public health. To learn more about HealthVerity, visit healthverity.com.

Why you'll love working here

  • We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.

  • We are one team – Our people define our culture and always will.

  • We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission.

  • We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer.

Benefits & Perks

  • Competitive base salary & annual bonus opportunity (for non-commissioned roles)

  • Health, dental, and vision coverage starting on day 1

  • 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above

  • Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area

  • Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave

  • Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents

  • Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job

  • Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

Equal Opportunity Employer

We are committed to creating a diverse environment and encouraging applications from people of all genders, races, ethnicities, ages, abilities, religions, and sexual orientations. We believe that a strong, inclusive workforce is essential to our success and to the success of our clients and partners. We are dedicated to providing equal employment opportunities to all individuals regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we're working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.

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