Senior Digital Learning Solutions Architect

About the role

This position is responsible for creation of effective workforce performance solutions that support enterprise-wide learning and bridge performance gaps. Develop courseware designs that adhere to adult learning principles and incorporate broad complex interventions that range in media and complexity. Analyze data and select the most appropriate learning strategy. Consult with business leaders to determine most appropriate interventions, learning objectives, time to proficiency, and measurement methods to ensure solution efficacy.

Responsibilities

• Analyze current state environment in relation to strategic business goals and apply best practices and technologies in designing solutions.
• Collaborate with business leaders, operational SMEs, compliance, clinical, and technology partners to ensure learning solutions support healthcare operations, member experience, quality initiatives, and organizational performance goals.
• Translate business needs into performance improvement, development and delivery solutions for the identified client problem or opportunity.
• Perform comprehensive analysis with business partners, vendors and external constituents.
• Experience leading training design and development efforts for large-scale, cross-functional transformation programs, including technology implementations.
• Identify workforce performance gaps and recommend the most appropriate solutions based on the strategic business case.
• Develop strategies to build and expand communities of practice that enable learners to interact with and listen to each other and key stakeholders through emerging and existing communications tools and methods.
• Implement strategic consulting projects that drive organizational diagnostics, strategic planning, impact mapping, performance-based curriculum design, training rollout planning and communication design, measurement and evaluation strategy, and feasibility studies.
• Design learning and development strategies and programs to increase productivity, employee performance and employee satisfaction and designs metrics to track the effectiveness of these programs.
• Develop and develop relevant blended learning interventions which include instructor led, web based, computer based, mobile, and virtual synchronous/asynchronous delivery options.
• Measure solution effectiveness using Kirkpatrick's levels 1-4 and other sanctioned tools.
• Produce multimedia end user, facilitation guides and EPSS as applicable.

Requirements

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field

Qualifications

• Strong PowerPoint skills, including building decks for executive-level presentations
• Proven storytelling skills, including executive facilitation
• Experience in serving as strategic advisor and providing thought leadership to customers and stakeholders outside of the learning organization
• Knowledge of modern learning ecosystems, including Learning Experience Platforms (LXP), Learning Management Systems (LMS), and AI-enabled learning technologies
• Robust relationship building, critical thinking & strategic thinking ability

Skills

• Blended Learning
• Blended Learning Design
• Blended Learning Solutions
• Content Development
• Curriculum Development
• Instructional Design
• Learner Engagement
• Loading Design
• Learning Design
• Learning Management
• Loading Needs Analysis
• Loading Technology
• Multi-Media Content Creation
• Multi-Media Design
• Online Learning

Benefits

• Medical
• Dental
• Vision
• Health and Wellness Programs
• Parental Leave
• Adoption and Surrogacy Assistance
• Career Development Programs
• Tuition Reimbursement

Pay

• $81,068.00 - $129,708.00

Schedule

• Hybrid Flex or Remote Flex