Senior Digital Experience Designer

Contract length: 6 months. Location: Remote.

About the role

We are seeking a highly experienced Senior Digital Experience Designer to support the evolution of digital onboarding and learning experiences. This role will translate employee needs, business objectives, content strategy, and existing research into intuitive, cohesive digital experiences that help employees find, understand, and act on the information they need. The role combines UX/UI, information architecture, content design, visual design, and learning experience design. The designer will work across existing digital hubs and resources, prototype improved experiences and user flows, and create polished digital solutions that can scale across a global organization.

Responsibilities

• Lead the end-to-end design of digital onboarding and learning experiences, from early concepts and user flows through polished, implementation-ready designs.
• Translate business objectives, user needs, research, existing content, and stakeholder input into intuitive, cohesive digital experiences.
• Design and evolve digital onboarding hubs and resources that help employees easily find, understand, and act on information throughout their onboarding journey.
• Create information architecture, navigation, user flows, wireframes, prototypes, and high-fidelity visual designs that simplify complex content and reduce friction.
• Apply strong UX/UI, content design, and visual design principles to create experiences that are intuitive, engaging, accessible, and consistent.
• Prototype and test concepts quickly, incorporating user research, usability testing, stakeholder input, and experience data.
• Develop clear, concise UX copy and content structures that help users navigate digital experiences and understand what to do next.
• Create and maintain reusable design patterns and components that strengthen consistency across related experiences.
• Partner with strategists, product leads, subject matter experts, learning designers, and technical partners while independently driving digital experience design.
• Consider the broader employee journey, ensuring digital, live, and other onboarding experiences work together as a connected experience.
• Design for a global audience, creating experiences that can scale and adapt across regions.
• Provide recommendations beyond the initial brief when research or design judgment suggests a stronger approach.

Requirements

• 8+ years of experience in digital experience design, UX/UI design, product design, or a closely related field, with a portfolio demonstrating strong end-to-end digital experience work.
• Strong instructional writing skills and the ability to communicate clearly and consistently across formats, including video scripts, job aids, e-learning modules, and facilitator guides.
• Deep expertise in UX/UI design, including information architecture, interaction design, user flows, wireframing, prototyping, and high-fidelity visual design.
• Strong command of human-centered design and the ability to translate user and business needs into simple, intuitive digital experiences.
• Experience designing content-rich digital products, hubs, websites, platforms, or resource experiences where discoverability and ease of navigation are critical.
• Experience designing global digital experiences for users across different functions, regions, and cultural contexts.
• Strong visual and information design skills, with the ability to independently create polished, implementation-ready designs and supporting assets.
• Experience conducting or partnering on user research and usability testing and translating findings into meaningful design decisions.
• Strong systems thinking and an ability to understand how individual touchpoints connect across a broader user journey.
• Ability to turn complex or