Senior Digital Account Manager
About the role
At iluminere, we’re a collective of driven talent and entrepreneurial spirits dedicated to creating meaningful impact for our clients, partners, employees and community. How are we different? We Outthink. We challenge. Everything we do is designed around impact. As we continue to grow, we are looking for a talented and passionate Senior Digital Account Manager to join our team.
At iluminere, we hire, lead and manage with our core values. We Value An Entrepreneurial Spirit – Compete, Be Aggressive, Find Opportunities, SellDriven Talent – Hustle! Do! Chase! Innovate!Team Players – Consider others. Unite people. Please don’t say “not my job.”Problem Solvers – Find answers. Solve problems. Learn. Be curious.Building Trust – Be transparent, honest and accountable.
Summary
This individual has proven agency experience and a deep understanding of digital media. This person is comfortable managing critical client conversations and driving client strategy. This individual is hyper-focused on client business challenges and how the team plans to solve those challenges. They are collaborative and thrive in a fast-paced agency environment. Responsible for the day-to-day management of client communication, inclusive of job delegation to the team and brand strategy stewardship. This account manager will actively manage all digital marketing channels while holistically guaranteeing a cohesive strategy between all channels and departments. The right person will have experience with digital media campaigns, email marketing, social media and brand management. This account manager will report to the Group Account Director, providing weekly summaries on the health of accounts, opportunities for improvement, growth barriers and organic growth opportunities. This person must establish positive, healthy working relationships with their clients and team members and be able to think critically across multiple industry categories.
Responsibilities
- Manages client relationships and overall health of their accounts
- Owns and is accountable for clients marketing strategy