Senior DevOps and Cloud Engineer - NBS
About the Role
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters globally. The Senior DevOps & Cloud Engineer for NBS is an expert on cloud deployments, configuration, support, administration, and technical solutions for the IT cloud-based environment across the business unit.
Candidates must already be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities
- Develops, modifies, and maintains IT cloud infrastructure to meet business objectives
- Implements and provides oversight on technical solutions for various sized projects or daily support initiatives
- Creates and maintains technical documentation for IT systems and solutions
- Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits, and recommend design solution options
- Provides training and technical support for users with varying levels of IT knowledge
- Completes and evaluates enhancements to routine preventative measures
- Ensures logging occurs and participates in log analysis for vulnerability reviews, penetration assessments, and network monitoring
- Assists in regulatory body attestations to maintain system and network compliance
Requirements
- Bachelor’s Degree in Computer Science or related field (equivalent experience may be substituted)
- 8+ years of experience in the related competency fields
Skills
Expert/in-depth experience or knowledge in the following areas:
- Certification in Amazon or Azure as Cloud Architect, DevOps Architect or similar
- AWS or Azure services: cloud concepts and many cloud services
- Virtualization technologies: VMware, Hyper-V, cloud-based host virtualization, containerization (Docker, Kubernetes)
- Windows Technologies: PowerShell scripting, server setup, troubleshooting, maintenance
- Linux Technologies: Bash scripting, SELinux, server setup, troubleshooting, maintenance
- Networking: subnetting, routing, firewalls, advanced DNS management, load balancers, IDS/IPS, VPN
- Security: security protocols, security best practices, and vulnerability remediation
- DevOps: CI/CD design, setup, maintenance, and troubleshooting
Abilities in the following areas:
- Strong analytical, judgement, and problem-solving skills
- Strong oral and written communication skills
- Strong interpersonal skills to interact with technical and non-technical clients
- Strong documentation and time management skills
- Self-motivated and comfortable working collaboratively as part of a team
- Strong bias toward action, delivery, and implementation
- Ability to work through complex challenges without guidance
Pay
Compensation range for this role is $120,000-$130,000 annually, depending on experience.
Benefits
- Medical, dental, and vision insurance
- HSA and FSA options
- Generous earned time off
- 401K and student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program