Senior Developer Verint AI & Social Engineering

Key Responsibilities

• Design, develop, test, and implement AI-based applications using Verint technology, including IVA and Speech Analytics
• Collaborate with business stakeholders to understand requirements and translate them into scalable technical specifications
• Analyze structured and unstructured data to develop AI algorithms that support intelligent decision-making and customer interaction
• Integrate Verint AI solutions with enterprise platforms such as CISCO telephony, Google Cloud services, and NICE workforce management systems
• Debug and improve existing Verint implementations for performance, scalability, and user experience
• Stay current with trends in AI, voice engineering, and social engineering to recommend innovative approaches and technologies
• Provide technical guidance and mentorship to junior developers, fostering a collaborative and growth-oriented environment
• Document technical specifications, architecture designs, and system integration processes

Requirements

• Proven experience in software development with a strong focus on AI technologies and methodologies
• Direct experience with Verint solutions and platforms
• Deep familiarity with voice engineering technology ecosystems that include Verint, Google, CISCO, NICE and other similar technologies
• Strong programming skills in languages such as Python, Java, or C#
• Solid understanding of social engineering techniques and digital behavior analysis
• Able to work effectively in a collaborative team environment
• Excellent problem-solving and analytical skills
• Effective communication skills, both verbal and written
• A degree in Computer Science, Software Engineering, or a related field

Benefits

• Competitive compensation and benefits package
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture
• Private Health Insurance
• Retail Retirement Benefits
• Paid Time Off

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 team members in more than 50 countries.