Senior Dev Ops Engineer

About PracticeTek

At PracticeTek, we don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That's the vibe here: high-energy, high-impact, and 100% human.

What You'll Do

• Manage application deployments using Helm charts and the Kubernetes ecosystem.
• Deploy and maintain infrastructure on AWS utilizing Terraform.
• Track the health, performance, and availability of infrastructure using observability and monitoring tools.
• Troubleshoot, evaluate, and resolve operational challenges contributing to defined service level objectives.
• Maintain supporting infrastructure and tooling to meet the needs of PracticeTek development teams.
• Participate in an on-call rotation

What Success is Measured By

• Customer facing uptime: 99.999%
• Deployment success rate: 90%
• Infrastructure change success rate: 90%
• Time spent on toil:

What You Bring

• Bachelor's degree in computer science, or equivalent practical experience.
• Experience as a DevOps Engineer or Site Reliability Engineer.
• Experience in running and operating production workloads in Kubernetes and its ecosystem.
• Experience running workloads on AWS and the common patterns used for cloud-native applications.
• Experience regularly interacting with internal and external customers, and a focus on resolving their requests with a sense of urgency.
• Ability to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, and behaviors.
• Strong background with Infrastructure-as-Code technologies, such as Terraform.
• Experience with database systems including MySQL, PostgreSQL, and Redis.
• Familiarity with scripting languages and understanding of basic concepts in either Shell or Python.
• Drive to learn and urge to learn from the feedback provided by peers.
• Clear and concise written and verbal communication.

Requirements

• Bachelor's degree in computer science, or equivalent practical experience.
• Experience as a DevOps Engineer or Site Reliability Engineer.
• Experience in running and operating production workloads in Kubernetes and its ecosystem.
• Experience running workloads on AWS and the common patterns used for cloud-native applications.
• Experience regularly interacting with internal and external customers, and a focus on resolving their requests with a sense of urgency.
• Ability to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, and behaviors.
• Strong background with Infrastructure-as-Code technologies, such as Terraform.
• Experience with database systems including MySQL, PostgreSQL, and Redis.
• Familiarity with scripting languages and understanding of basic concepts in either Shell or Python.

Benefits

• Health
• Dental
• Vision
• Paid time off
• 401(k) with company match