Senior Designer

Humana is transforming its marketing organization to better attract and engage members through personalized, technology-enabled communications. Creative and content development play a central role in this evolution.

About the role

The Senior Designer (internally known as a Senior Professional, Creative Development) is responsible for developing strategic, high-quality creative solutions that support business and brand objectives as part of the Creative and Content team. This role blends conceptual thinking, data-informed decision-making, and executional excellence across multiple channels—with a strong emphasis on organic and paid social media. You will act as both a creative contributor and strategic partner, ensuring brand consistency while delivering compelling, insight-driven work. Success in this role requires strong collaboration, presentation skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Translate strategic briefs into compelling, insight-driven creative concepts for marketing and content initiatives
• Partner closely with copywriters, motion designers, and creative leadership to develop out-of-the-box ideas
• Design across multiple channels, including social media (organic and paid), digital, video, print, OOH, and internal communications
• Own end-to-end social content development, including concepting, design, lite production, and editing
• Apply platform-specific best practices and technical requirements for content
• Use research, testing inputs, and performance data to refine concepts and improve creative effectiveness
• Develop assets for consumer testing and incorporate insights into final deliverables
• Present work clearly and confidently, articulating strategic rationale and responding to feedback constructively
• Maintain brand standards while pushing creative boundaries to differentiate Humana in the market
• Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality output
• Contribute to a collaborative creative culture through feedback, mentoring, and critique
• Leverage emerging tools, including GenAI, to accelerate ideation, iteration, and production
• Stay current on industry trends, platform updates, and evolving best practices

Requirements

• Bachelor’s degree or higher in Design, Advertising or related creative field
• 5+ years of professional design experience, with a strong focus on content
• A portfolio demonstrating concept-driven, multi-channel creative work aligned to strategic briefs
• Proficiency in Adobe Creative Suite (including Photoshop, Illustrator, etc.) and Adobe Firefly
• Strong presentation and storytelling skills
• Experience partnering with cross-functional teams and senior stakeholders
• Excellent organizational and time management skills, with the ability to prioritize multiple projects
• Ability to adhere to a process calendar
• Experience working in collaborative, hybrid or remote team environments
• Mac literacy

Preferred Qualifications

• Working knowledge of accessibility standards (ADA compliance)
• Experience building or contributing to design systems
• Proficiency in Figma
• Familiarity with Agile workflows and team structures
• Experience with collaboration and diagramming tools (e.g., Lucid)

Additional Information

This position operates under Eastern Standard Time (EST) hours. A link to a website or PDF portfolio must be submitted with the application to be considered. The portfolio should demonstrate integrated campaigns, channel expertise, and prefer case study formats that show work effectiveness.

While the agency is located in Louisville, KY, qualified applicants will be considered for remote work. Occasional travel may be required.

To ensure effective remote work, the self-provided internet service must meet the following criteria: at minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps; wireless, wired cable, or DSL connection is suggested. Humana reserves the right to require associates to upgrade their internet service if necessary. Work must be conducted from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Schedule

Scheduled Weekly Hours: 40

Pay

The pay range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, and certifications. This position is eligible for a bonus incentive plan based on company and/or individual performance.

$86,300 - $118,700 per year

Benefits

Humana offers competitive benefits that support whole-person well-being, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off (including paid holidays, company holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance

About Us

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health—delivering the care and service they need, when they need it.

Learn more about what we offer at Humana.com and CenterWell.com.