Senior Designer

About the role

Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve.

Responsibilities

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Understand and utilize design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Participate in local professional affiliations like ASID, NKB
• Perform other duties as assigned

Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• Prior retail/sales experience preferred
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite

Qualifications

• Internal candidates must have 24 months of experience in a Floor & Decor Designer position

Skills

• Ability to build and maintain lasting relationships with residential and professional customers in the industry
• Ability to greet store customers in a helpful manner and supports store design walk-in needs
• Ability to schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Ability to provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Ability to design and sell complete, functional and aesthetically appealing solutions
• Ability to manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
• Ability to proficiently use company communication tools and emails
• Ability to collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Ability to enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Ability to engage in current and emerging design trends in your market
• Ability to understand and utilize design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Ability to participate in local professional affiliations like ASID, NKB
• Ability to perform other duties as assigned

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life Balance, Including Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1
• Equal Employment Opportunity