Senior Design Program Manager, Prime Video, Prime Video

About the role

The Amazon Prime Video UX team is seeking a self-motivated, ownership-minded, and nimble Senior Design Program Manager to be a force-multiplier for our UX Design & Research team. This role designs innovative experiences allowing customers around the world to discover, purchase, and watch the latest digital video content live and on demand.

Responsibilities

• Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, design roadmap management, resource allocation, and coordination of teams and reviews
• Program manage key Design projects
• Lead design delivery by managing team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines
• Act as a bridge between UX, Engineering, and Product Management (PM) teams and other cross-functional team members, connecting various groups and making sure interdependencies are understood and planned for
• Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints
• Implement durable and repeatable processes and tools to help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders
• Standardize, socialize, and continuously improve our user-centered design process
• Promote a sense of transparency, visibility, and community among our team
• Navigate and prioritize evolving initiatives in a fast-paced environment

Requirements

• 6+ years of design program management experience
• Experience understanding needs of business and end customers and translating them into right solutions
• Knowledge of project management tools and methodologies (agile to waterfall)

Qualifications

• Knowledge of project management tools and methodologies (agile to waterfall)
• Basic Qualifications: 6+ years of design program management experience, experience understanding needs of business and end customers and translating them into right solutions, experience gathering and analyzing large amounts of data and delivering continuous business improvements
• Preferred Qualifications: Knowledge of project management tools and methodologies (agile to waterfall)

Skills

• Design acumen
• High judgement
• Knowledge of business and customer experience best practices

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Pay

Base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs).

Schedule

Final compensation will be determined based on factors including experience, qualifications, and location.