Senior Delivery Manager (Remote)

Employee Value Proposition (EVP)

PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

About the Role

This role is a work from home position and can be performed remotely anywhere in the continental US or in one of our corporate locations in Utah, Arizona or Colorado.

Responsibilities

• Maintain and improve delivery visibility across complex, dependency-heavy work by tracking cross-team blockers, integration risks, and upstream/downstream exposure.
• Model the impact of scope changes, timeline shifts, and capacity constraints by presenting structured options with clear trade-offs to decision-makers.
• Drive backlog readiness discipline, ensuring work entering execution is well-defined and dependency-mapped before it starts.
• Identify and actively manage delivery risk through surfacing issues proactively, quantifying impact, and framing resolution paths for engineering and product leadership.
• Maintain and improve delivery operating norms that reduce rework, carryover, and execution variability over time.
• Leverage AI tooling to accelerate operational work, including status synthesis, risk narrative generation, and backlog readiness summarization, while maintaining human judgment on prioritization and stakeholder framing decisions.
• Influence and stakeholder management:
• Drive accountability and shared clarity on delivery commitments.
• Frame delivery trade-offs clearly by presenting structured options with explicit implications on timeline, quality, and capacity.
• Partner with Product Managers to enforce readiness standards and protect delivery integrity when scope pressure mounts.
• Communicate delivery feasibility and confidence clearly to the engineering team and partnering Project Managers by providing early warning when assumptions change and surfacing recovery options when they do.
• Socialize production release schedules in advance with the development team, Product Manager, and relevant change advisory processes ensuring the team is prepared for releases.

Requirements

• 5 to 7 years of delivery management experience embedded within software engineering teams in a fintech or similarly regulated, technically complex environment.
• Demonstrated ability to influence engineer and product manager behavior through structure, data, and clear framing.
• Proven experience building or materially improving delivery systems: reducing carryover, improving commitment reliability, or increasing planning quality through structural changes.
• Experience modeling delivery trade-offs and presenting structured options to leadership.
• Deep SDLC fluency, including integration complexity, release management, dependency modeling, and cross-team coordination.
• Strong working knowledge of Jira for dependency tracking, delivery modeling, and operational insight.
• Comfort operating in API-heavy, integration-dependent backend environments where delivery risk lives in the connections between systems.
• Prior experience managing Kanban-based teams in service-oriented or platform engineering environments.
• Demonstrated use of flow metrics (i.e. lead time, cycle time, WIP) as day-to-day operational tools for managing team health and throughput.
• Demonstrated use of AI-assisted tooling (LLMs, AI-augmented Jira workflows, or similar) to improve delivery throughput, reduce coordination overhead, or accelerate artifact generation with the discernment to know when AI output requires human review before it reaches stakeholders.
• Calm, structured approach to ambiguity and able to reset expectations and protect delivery integrity when plans change.

Qualifications

• Calm, structured approach to ambiguity and able to reset expectations and protect delivery integrity when plans change.
• Strong written and verbal communication skills, including the ability to frame engineering consequences clearly for non-technical stakeholders.
• Bachelor’s degree or equivalent experience.

Skills

• AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time.

Benefits

• Competitive Compensation
• Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
• Company Matched 401k
• Paid Time Off + Paid Holidays + Paid Volunteer Hours
• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
• Employee Stock Purchase Program
• Tuition Reimbursement
• Charitable Gift Matching

Pay

Competitive compensation based on experience and qualifications.

Schedule

This role is a work from home position and can be performed remotely anywhere in the continental US or in one of our corporate locations in Utah, Arizona or Colorado.