Senior Deal Desk Lead

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines with AI models focused specifically on stopping ransomware. Founded in 2021 by cyber industry veterans from Cylance (now Blackberry), Accuvant (now Optiv), FireEye, and ISS X-Force, Halcyon builds products and solutions for mid-market and enterprise customers as a remote-native, distributed global team.

About the role

Halcyon is looking for a highly experienced Senior Deal Desk Lead to build and operate a disciplined, scalable approach to commercial deal evaluation and approval. This role serves as a strategic partner to Sales and cross-functional stakeholders, ensuring deals are structured thoughtfully, evaluated consistently, and routed through appropriate approval levels based on established criteria. The Senior Deal Desk Lead will educate teams on constructing strong deals, understanding commercial implications, and navigating deal parameters with confidence and consistency.

Responsibilities

• Serve as the primary point of coordination for the evaluation of complex and non-standard commercial deals.
• Analyze proposed deal structures against established commercial criteria, policies, and approval levels.
• Provide clear, data-informed recommendations on deal exceptions, including financial, commercial, operational, and long-term implications of proposed terms.
• Ensure deals requiring exceptions are routed to the appropriate decision-makers based on established levels of authority.
• Partner closely with Sales to help structure deals that address customer requirements while supporting Halcyon’s commercial objectives.
• Educate sellers, managers, and other stakeholders on deal criteria, approval requirements, pricing principles, and commercial best practices.
• Help teams understand the rationale behind commercial policies and approval decisions to improve deal quality at the point of creation.
• Evaluate the complete economics and structure of a transaction, including pricing, discounting, contract duration, payment terms, product mix, services, concessions, renewal considerations, and other relevant factors.
• Identify financial, operational, contractual, and precedent risks associated with proposed deal structures.
• Partner with Finance, Legal, Revenue Operations, Customer Success, Sales leadership, and other stakeholders to ensure proposed deals are aligned and executable.
• Provide approvers with concise, objective analysis of exceptions, including business rationale, risks, trade-offs, alternatives, and recommended path forward.
• Apply established deal criteria consistently while exercising sound business judgment when circumstances require additional consideration.
• Maintain clear documentation of deal reviews, recommendations, approvals, and exceptions.
• Identify recurring deal patterns and exception trends that may indicate opportunities to improve commercial policies, pricing, packaging, processes, or field enablement.
• Use insights from deal activity to improve the quality and consistency of commercial decision-making across the organization.
• Help simplify and improve the deal review experience by identifying opportunities to reduce unnecessary friction and increase speed for deals that fall within established parameters.
• Partner with Revenue Operations and business systems teams to improve the tools, workflows, and data required to support efficient deal evaluation and approval.
• Support the continued evolution of Halcyon’s commercial practices as the company, customer base, product portfolio, and go-to-market strategy scale.

Requirements

• 7+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Commercial Operations, Finance, or a similar role within a high-growth SaaS or technology company.
• Strong understanding of SaaS and enterprise software deal structures, including pricing, discounting, contract terms, payment structures, renewals, and commercial concessions.
• Demonstrated experience evaluating complex transactions and providing recommendations to sales and executive stakeholders.
• Strong financial and analytical skills with the ability to assess the complete economics of a deal and understand the implications of different commercial structures.
• Experience working within structured approval frameworks and applying defined levels of authority to commercial decisions.
• Strong commercial judgment with the ability to balance customer requirements, revenue objectives, risk, and long-term company value.
• Ability to identify and clearly articulate financial, operational, contractual, and precedent implications associated with deal decisions.
• Demonstrated ability to educate and influence teams, helping stakeholders understand both commercial guardrails and the rationale behind them.
• Strong problem-solving skills with the ability to develop alternative deal structures when an initial proposal does not meet established criteria.
• Excellent written and verbal communication skills, including the ability to present complex deal considerations clearly and concisely to senior decision-makers.
• Strong cross-functional collaboration skills with experience partnering across Sales, Finance, Legal, Revenue Operations, Customer Success, and executive leadership.
• High attention to detail and a consistent, disciplined approach to commercial decision-making.
• Ability to operate effectively in a fast-paced environment while managing multiple time-sensitive transactions and competing priorities.
• Experience with CRM, CPQ, contract lifecycle management, and related revenue technology platforms preferred.

Benefits

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
• Short and long-term disability coverage, basic life and AD&D insurance plans.
• Medical and dependent care FSA options.
• 401k plan with a generous employer contribution.
• Flexible PTO policy.
• Parental leave.
• Generous equity offerings.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Pay

The expected base salary range for this position is $175,000 - $215,000. Compensation varies based on role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in bonus or commission plans, benefits offers, and equity awards. The range provided is Halcyon’s reasonable estimate of the base compensation for this role; the actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.