Senior Deal Desk Analyst (Temp)

Key Responsibilities

• Provide expert guidance to the Sales field and Customer Success in the areas of deal structuring, pricing, redlining and contract management.
• Participate in deal reviews with Sales/Sales Leadership to help drive Account-Level strategy on pricing/deal structuring.
• Ensure deals are structured and processed efficiently and align with company policies.
• Review, interpret, and confirm contract terms and conditions; work closely with finance and legal teams to ensure all contracts are accurate.
• Verify compliance with internal policies
• Responsible for drafting, modifying, and finalizing contracts including new, add-on, and upsell business for Cloud Subscription Services.
• Review and approve deals for Optro customers and prospects.
• Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies, and procedures.
• Deal with day-to-day queries from Sales, and Account Management teams on Optro’s quoting tools and/or CRM system.
• Support Sales enablement through new hire training initiatives and ad hoc training requests as needed.
• Independently drive efficiency and process improvements.
• Support commercial projects on an as-needed basis.

Attributes For a Successful Candidate

• Requires a 4-year college degree
• A minimum of 5 years professional experience in Deal Desk in a SaaS company.
• A bias towards velocity
• A “Customer First” perspective and ethos
• Experience supporting global / multinational customer and deals
• Outstanding business partnering skills – able to interact positively with the Sales Field and influence business outcomes
• Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting etc.); familiarity with SaaS revenue recognition policies a plus
• Excellent understanding of commercial terms and conditions
• The ability to acquire knowledge of our products and the value they provide to Optro’s Customers
• The ability to acquire a thorough understanding of Optro’s corporate goals and objectives and consider these goals/objectives within the design of offers
• The ability to organize, prioritize, complete activities and meet deadlines on a daily basis