Senior Deal Desk Analyst

Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the global market leader, our products are shopper-centric, frictionless, and create memorable commerce experiences that improve brand trust, amplify product differentiation, increase conversion rates, enhance profit margins, and speed time to market. Learn how leading brands like Mars, L'Oréal, Coca-Cola, Bosch, and GSK, as well as retailers such as E.Leclerc, Carrefour, Metro, and Intermarché, use Salsify daily to stand out on the digital shelf.

About the role

As part of the Deal Desk team, you will collaborate closely with Sales, Finance, Business Systems, and other departments to maximize revenue and streamline the sales cycle. In this role, you will provide tactical support for deal structures, pricing, discounting, and approval processes, ensure adherence to the Corporate Bookings Policy, and help escalate critical matters. Your work will significantly impact Salsify’s growth and retention strategies by delivering an excellent sales support experience.

Responsibilities

• Serve as the primary liaison between Sales, Legal, and Finance to accelerate the review and approval of complex orders.
• Act as a consultant to the sales team, leveraging historical knowledge of complex deal structuring and revenue recognition policies to resolve issues during deal building while meeting customer needs and maximizing booking value.
• Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure alignment with company policies while helping Sales meet customer needs and maximize revenue.
• Manage internal escalations for policy exceptions from the Sales team and assist in developing creative solutions to reduce friction and risks during the sales process.
• Support cross-functional initiatives to drive continuous improvement in the quote-to-cash process; identify and implement solutions to reduce friction and resolve systemic operational challenges within Salesforce.

Requirements

• 7+ years of experience in Deal Desk, Sales Operations, or similar roles.
• Demonstrated ability to partner with GTM teams and other cross-functional departments.
• Excellent communication skills; self-aware, transparent, professional, and open to feedback.
• Understanding of enterprise SaaS businesses, their operational metrics, and processes, with experience working on complex deals across a multi-product portfolio.
• Organized, customer-focused, with strong attention to detail.
• Experience with Salesforce and Salesforce CPQ.
• Basic understanding of revenue recognition rules and booking terms.
• BA degree, preferably in Operations, Finance, Accounting, or Data/Analytics.

Pay

US National Pay Range: $100,300 - $118,000 USD base salary. In addition to base salary, eligible roles may include a commission plan or bonus incentive. All Salsify employees receive equity in the form of stock options.

Benefits

• Full-time employees are invited to participate in our Total Rewards plan, which includes health and medical benefits, flexible spending accounts, and flexible PTO.