Senior Data Scientist, Payment Analytics - USDS

About the role

TikTok's Payment team within the U.S. Data Security department provides payment solutions including acquisition, disbursement, transaction monitoring, payment method management, foreign exchange conversion, accounting, and reconciliation to ensure a smooth and secure payment experience on the TikTok platform.

Responsibilities

• Work with large datasets to solve ambiguous and nuanced problems using various analytical and statistical approaches.
• Conduct quantitative analysis using statistical regression, machine learning, hypothesis testing, and present findings in a user-friendly manner to drive business growth and customer satisfaction.
• Develop a scientific approach to measure Key Performance Indicators (KPIs), the impact of business initiatives, and customer experience, and design continuous monitoring indexes.
• Create foundational tests including backtesting for measuring credit risk strategy effectiveness and segmenting user profiles. Document the sampling process, assumptions, design, success metrics, and conclusions.
• Familiarize yourself with best practices and pragmatic approaches to address common issues such as data quality, seasonality, insufficient training datasets, etc.
• Perform predictive analysis and support business partners with revenue and loss forecasts, budgeting, risk and incident management to proactively address foreseeable challenges.
• Conduct deep-dive analysis and diagnosis to identify patterns, concentrations, correlations, root causes to provide transparency into business and product performance.
• Partner with Product, Strategy, Operations, and cross-functional teams to inform, influence, support, and execute strategy and decisions.
• Show understanding of common challenges facing TikTok business, key products, and the competitive landscape.

Qualifications

• 3+ years of progressive success in roles of increasing responsibility.
• 3+ years of experience in data science, risk, machine learning, and A/B testing.
• 3+ years of coding experience in Python, Hive, SQL, and familiarity with machine learning functions, options, and forecasting models.
• 5 years of experience with Tableau or other data visualization tools (e.g., Tableau).
• Knowledge of the payments industry is highly desirable.
• Risk analytics/operations, data science experience or similar quantitative business responsibility for financial services, eCommerce, or operational performance highly desirable.
• Strong skills at manipulating and integrating data from a variety of sources.
• Proficiency with test design, feature creation, model development, and documentation.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who use our apps. The Joint Venture operates under defined safeguards to protect national security and secure U.S. user data, apps, and the algorithm. We safeguard the U.S. content ecosystem and hold decision-making authority for trust and safety policies and moderation. We are committed to celebrating diversity and inclusivity, ensuring our workplace reflects the many communities we serve. We strive to create meaningful breakthroughs for our users, communities, and the company.

Why Join Us

We believe in inspiring creativity and bringing joy through our innovative product. Our global, diverse teams enable us to achieve our mission every day. We lead with curiosity, humility, and a desire to make impact. We embrace challenges and foster an "Always Day 1" mindset. Join us to create value, innovate, and make a difference.

Reasonable Accommodation

USDS is committed to providing reasonable accommodations for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. For more information, please visit this link.

Job Information

[For Pay Transparency] Compensation Description (Annually): The base salary range for this position in the selected city is $176,356 - $329,334 annually. Compensation may vary based on a range of factors, including qualifications, skills, competencies, and experience, and location. Base pay is one part of the Total Package, which includes discretionary bonuses/incentives and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day-one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefit programs at any time, with or without notice.

Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse, and negative relationship on the following job duties: interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and exercising sound judgment.