Senior Data Product Manager

About Agero

Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes:

• An industry-leading dispatch management platform powered by Swoop
• Comprehensive accident management services
• Knowledgeable consumer affairs and connected vehicle capabilities
• A growing marketplace of services, discounts, and support enabled by a robust partner ecosystem

The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers, and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America.

For our technical positions, you may be required to travel to Medford for your initial onboarding. We handle all travel arrangements and expenses.

About the Role

Leads and drives the successful launch of sophisticated data product initiatives, demonstrating a proven track record of delivering high-quality products on time and within budget. These data products are used to deliver data-driven insights through reporting, analytics, and AI. Possesses expertise in crafting and implementing effective go-to-market strategies. Takes ownership of the entire product lifecycle, from initial ideation to launch and beyond. Proactively engages in identifying and assessing potential business or technology partnerships, conducting thorough due diligence. Effectively collaborates with both technical and non-technical stakeholders, gathering and prioritizing product and customer requirements. Demonstrates a keen understanding of the competitive landscape and industry trends. Develops compelling business cases and strategies, aligning them with market demands. Collaborates closely with engineering, sales, marketing, and support teams to ensure seamless coordination and achievement of revenue and customer satisfaction objectives.

Key Outcomes

• Communicate regularly with key internal and external constituents.
• Form product hypotheses, design test plans, and communicate learnings back into product development.
• Continuously prioritize and manage the backlog and upcoming sprints.
• Perform product demos to internal associates and clients as needed.
• Define methods and metrics for identifying success and failure, and iterate quickly.

Requirements

• 5-8+ years of experience in a technical product management role
• Exposure or experience in data products preferred
• Analytical ability to unpack complex problems, synthesize data, and identify root issues
• Can manage multiple projects simultaneously, handle a fast-paced startup environment, meet deadlines, and manage changing priorities
• Fluent in agile development methodologies and tools (e.g., JIRA)
• Working knowledge of and ability to apply effective analytical techniques and tools
• Exposure to AI preferred

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer visa sponsorship now or in the future.

Locations

United States: Arizona, California, Florida, Massachusetts, Tennessee, Texas

Pay

National Pay Range: $107,000 USD - $130,000 USD. Your final base salary will be determined based on factors such as work location, experience, job-related skills, and relevant training and education.

Benefits

• Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
• Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
• Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
• Family Support: Parental planning benefits to assist associates through life’s milestones.
• Bonus/Incentive Programs

Life at Agero

At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.