Senior Data Engineer, GTM

About the role

gTech’s Product and Tools Operations team (gPTO) leverages deep user, operational, and technical insights to innovate Google's Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gPTO partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users.

Responsibilities

• Design and maintain pipelines to ingest, clean, and process massive volumes of unstructured data, including business transcripts and support cases, into reliable investigative datasets.
• Arcitect and deploy advanced platforms and tooling that empower the team to leverage autonomous AI agents and Large Language Models (LLMs) for intelligent routing and automated insights.
• Develop internal libraries and self-serve frameworks that streamline Natural Language Processing (NLP) and causal analysis, significantly reducing operational friction and enhancing team productivity.
• Manage and optimize embedding workflows using TensorFlow and Tensor Processing Units (TPUs), ensuring efficient processing that bypasses standard API constraints for high-volume data.
• Implement automated monitoring, alerting, and rigorous data quality checks to guarantee the security, reliability, and governance of high-stakes investigative assets.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience coding in Python and SQL.
• 5 years of experience working with machine learning operations (MLOps) and large language model operations (LLMOps) principles and data infrastructure, including deploying text processing and embedding pipelines.
• 5 years of experience designing and deploying data pipelines, including managing data schemas and processing unstructured text data for machine learning (ML) workflows.