Senior Data Analytics Engineer

Your Impact

Axon seeks a Data Analytics Engineer with expertise in SQL Server Management Studio (SSMS), Power BI, and/or SSRS to support and enhance analytics for Axon software applications. This role involves configuring system databases, designing and maintaining scalable analytics solutions, and developing reports and dashboards tailored to customer needs.

• Work with data engineers, business stakeholders, and customers to understand their business processes and organizational needs.
• Create visualizations and reports that are easy to understand.
• Develop training strategies and create instructional materials for deployment.
• Communicate testing plans, training plans, activities, and outcomes to appropriate internal and external stakeholders.
• Partners with Axon Academy on the development of eLearning training assets and delivery via Axon’s learning management system.
• Collaborate with product engineering teams to assess content, system developments/customization, and update for clients as needed.
• Lead complex, multi-agency analytics implementations end-to-end with minimal supervision.
• Mentor and provide technical guidance to junior team members.
• Drive best practices for SQL development, dashboard design, template versioning, and data modeling across the team.
• Serve as the primary technical SME and escalation point for customer analytics issues.

What You’ll Do

Location: Hybrid in office + up to 50% travel required. Must be within commutable distance to one of our Hub locations listed below: Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA.

• Develop and maintain data pipelines, models, and dashboards to support business analytics and reporting needs.
• Partner with public safety client agencies to understand their business processes, organizational needs, and how our products achieve their digital transformation objectives for their reporting and analytics needs.
• Configure system databases to prepare the Axon Records, and Standards analytics.
• Author and configure Power BI and/or SSMS reports, dashboards, and analytics as needed for our customers.
• Train public safety agencies on Power BI and/or SSMS reporting capability in Axon’s applications.
• Create tools that support our clients to successfully manage and navigate the digital transformation journey within their own agencies.
• Develop training strategies and plans. Also, make instructional materials for introducing customer software.
• Use effective instructional design methodologies and technologies as it relates to reporting & analytics.
• Communicate testing plans, training plans, activities, and outcomes to appropriate internal and external stakeholders.
• Partner with key stakeholders including Axon Academy on the development of eLearning training assets and delivery via Axon’s learning management system.
• Collaborate with the product engineering teams to assess content, system developments/customization to maintain testing/training materials, and update for clients as needed.
• Optimize data models and queries for performance and efficiency.
• Leverage AI tools (eg., Cursor, Claude, Gemini) to accelerate SQL query development, dashboard building and data model optimization.
• Lead complex, multi-agency analytics implementations end-to-end with minimal supervision.
• Mentor and provide technical guidance to juniour team members.
• Drive best practices for SQL development, dashboard design, template versioning and data modeling across the team.
• Serve as the primary technical SME and escalation point for customer analytics issues.

What You Bring

• 7+ years of experience delivering and/or managing public safety software testing, training, and/or implementation projects.
• Demonstrated ability to operate independently on ambiguous, high-visibility projects.
• Experience mentoring or technically leading peers.
• Bachelor’s Degree or equivalent experience in computer science/data analytics is preferred.
• Proficiency in SQL management studio, Power BI, or similar reporting language.
• Familiarity with AI assisted development tools to write, optimize and troubleshoot SQL queries and build dashboards more efficiently.
• Deep level knowledge of Public Safety crime analysis is preferred.
• Top-notch communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Exposure to software development and continuous process improvement processes.
• Proven success in transforming raw content into informative, engaging, and compelling learning experiences.
• Must be able to write clear copy, instructions, and messages for both internal and external audiences, as well as scripts for audio and video.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.