Senior Data Analytics Consultant

Responsibilities

• A customer-first attitude that focuses on enablement and curiosity as you work to learn the unique needs of each customer as they take their first steps with Digital Experience
• Becoming adept with our Digital Experience components to find the important pieces of data that will help move the performance needle for your customers
• Excellent prioritization and organizational skills that will help you manage your day-to-day delivery to a large and varied customer base
• Looking for opportunities to help your newer customers mature with Digital Experience and expand their usage of Dynatrace
• Creating concise analysis and enablement deliverables for your clients to highlight the value of Dynatrace with initial investigation into performance fault domains
• Focusing your efforts with a consultative mindset to identify needs across varied industry verticals

Requirements

• Bachelor’s degree in Computer Information Systems, Computer Science, Business, Marketing, Statistics, Mathematics, Economics, or other related disciplines is required.
• 2-3 years of experience working in a customer success role or data analysis consultative role, including a strong emphasis on client facing communication and presentation expertise.
• Adept and comfortable working in a customer-facing role as a conversation and strategy leader geared toward successful outcomes.

Preferred Requirements

• Experience in data-driven analysis - excellent at working with, understanding, and analyzing data
• Basic understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev Tools and Webpage test
• Familiarity with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc.
• Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions
• Operates with a customer first focus
• Promised ability to work under pressure and to handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades
• Self-starter who thinks proactively and tries to develop solutions rather than wait for an answer
• Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels
• Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail

Benefits

The targeted base pay range for this role is $90K to $110K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Compensation and Rewards

Compensation and rewards include competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

Contact Information

To be considered for this position, please upload your resume/CV.