Senior Data Analyst - Digital (Customer Insights & Analytics)

Position Overview

Senior Data Analyst on the Domain Analytics Team, part of M&T’s Customer Insights & Analytics Organization. We provide analytical insights that empower Marketing and Digital Product organizations to drive business growth, strengthen customer relationships, and accelerate digital adoption. Our work spans: Experimentation & Measurement, Cross-Channel Analytics & Attribution, Digital Journey Analytics, Digital Product Enablement, Data Products & Ad-Hoc Analysis.

Location

This role follows a hybrid work model, requiring onsite presence four days per week at one of M&T Bank’s regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations: 345 Main Street, Buffalo, NY, 115 Federal Street, Boston, MA, 1 Light Street, Baltimore, MD, 1350 I Street NW, Washington, DC, 1100 North Market Street, Wilmington, DE, 277 Park Avenue, New York, NY, 850 Main Street, Bridgeport, CT, 77 Pine Street, Burlington, VT.

Position Responsibilities

• Explore, mine, and profile data across multiple large complex datasets to gain and interpret insights for use in statistical and quantitative analytics.
• Collaborate with both technical and non-technical stakeholders to translate business questions into analytical solutions.
• Support high-quality analytics delivery by conducting data quality checks, collaborating on data model design, and applying best practices for code documentation and storage.
• Conduct complex data manipulation and analysis with common programming languages.
• Track and report performance of multiple campaigns. Identify deviations and explain variances. Consolidate findings for business consumption.
• Develop business intelligence solutions designed to meet business needs.
• Mentor junior team members and engage with peer teams.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Minimum Qualifications Required

• Bachelor’s degree and a minimum of 5 years of related experience.
• Experience with data analysis and statistical tools.
• Experience working in large databases.
• Experience in SQL and familiarity with common program languages for data analysis (SAS, Python, R).
• Experience analyzing large data sets and explaining results of analysis through concise written and verbal communication.

Preferred Qualifications

• 6 or more years related work experience in data analysis.
• Expert skills in SQL and working with relational databases.
• Experience in programming languages such as SAS, Python, R.
• Experience with data visualization tool (PowerBI, Tableau).
• Experience with one or more cloud databases.
• Experience working within an agile environment.
• Experience analyzing web and digital product data, such as website traffic, user behavior, and events generated by web applications.

Pay Range

The pay range for this position is $113,300.00 - $188,800.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.