Senior Data Analyst

About the role

The Senior Data Analyst supports Guilford County’s efforts to improve the way data is used across the County. The role involves building and maintaining a diverse portfolio of projects, designing and delivering data analyses, visualizations, and reports that help the County understand service delivery trends, operational patterns, and program outcomes.

Responsibilities

• Research and Analysis - Conduct analyses to help departments understand service delivery trends, operational patterns, and program outcomes. Work with university and community partners on research and analytics initiatives. Translate complex findings into clear, actionable recommendations for diverse audiences.
• Data Visualization and Reporting - Design intuitive data visualizations and dashboards that communicate insights clearly. Develop reporting tools that make complex data easier to understand and use. Tailor reports to the needs of different audiences such as operational staff, leadership, and external partners.
• Analytics Product Development - Manage analytics projects from intake through delivery, including scoping, planning, stakeholder coordination, and implementation. Serve as the analytics lead for the County’s integrated data system, including defining requirements, supporting testing, and incorporating user feedback. Support data integration and pipeline development to enable analytics products and improve business processes. Identify opportunities for cross-departmental analytics projects and help align teams around shared goals, definitions, and standards.

Qualifications

• Minimum Qualifications: Bachelor’s degree in public administration, public policy, public affairs, social work, information science, data science, statistics, or a related field and three to five years of experience that provides the necessary knowledge, skills, and competencies to perform the essential duties and tasks of this position.
• PREFERRED QUALIFICATIONS: Master's degree in a related field. Proficiency in Python, R, or comparable languages and tools. Experience with SQL and managing or building data pipelines. Familiarity with public sector datasets. Advanced Power BI experience (data modeling, DAX, and performance optimization). Familiarity with ArcGIS or spatial data concepts.

Supplemental Information

• Physical Demands: An employee in this position must be able to physically perform the basic life operational functions of walking, fingering, grasping, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.
• Work Conditions: Work consists of an office environment with no adverse environmental conditions.
• May Require Driving: This position may require driving a County-owned or personal vehicle to conduct county business, including but not limited to attending conferences, meetings, or any other County-related functions. Motor Vehicle Reports may be verified to confirm a valid driver’s license and that the driving record is compatible with the County’s driving criteria. If a personal vehicle is operated for County business, proper insurance must be maintained as per Guilford County’s vehicle use policy.