Senior Data Analyst

We are seeking a highly skilled and business-oriented Senior Data Analyst to support strategic decision-making through advanced analytics, data visualization, and business intelligence solutions. This role partners closely with executive leadership and cross-functional teams to design scalable reporting solutions, develop interactive Power BI dashboards, and provide actionable insights that drive operational excellence and business growth.

Responsibilities

• Design, develop, and maintain advanced Power BI dashboards, reports, and data visualizations that provide meaningful insights to executive leadership and business stakeholders.
• Develop, implement, and monitor key performance indicators (KPIs) and performance metrics aligned with organizational goals and strategic initiatives.
• Build, manage, and optimize daily, weekly, monthly, and ad hoc reporting solutions across multiple business functions.
• Analyze complex operational, financial, commercial, customer, and sales data to identify trends, risks, opportunities, and actionable business insights.
• Partner with executive leadership and department leaders to support strategic planning, forecasting, budgeting, resource allocation, and performance management through data-driven recommendations.
• Collaborate with Commercial, Operations, Finance, Marketing, Client Experience, and other cross-functional teams to understand business needs and translate them into reporting and analytical solutions.
• Develop scalable data models and reporting frameworks that improve reporting accuracy, efficiency, and consistency across the organization.
• Support commercial operations by monitoring customer acquisition, sales pipeline health, conversion rates, revenue performance, customer retention, and other key business metrics.
• Perform customer, market, and business performance analyses to identify growth opportunities, operational efficiencies, and process improvements.
• Design and deliver executive-level dashboards that provide real-time visibility into critical business metrics and organizational performance.
• Maintain, optimize, and improve data quality across enterprise systems, including Salesforce CRM, ERP platforms, and other business applications.
• Partner with stakeholders to improve Salesforce reporting capabilities and ensure CRM data supports accurate business intelligence and decision-making.
• Identify opportunities to automate reporting processes and improve operational efficiencies through business intelligence tools and data integration.
• Support the implementation, optimization, and integration of business intelligence platforms, CRM systems, ERP solutions, and other enterprise technologies.
• Validate data integrity and troubleshoot reporting discrepancies to ensure the accuracy and reliability of business information.
• Present analytical findings and strategic recommendations to technical and non-technical stakeholders, including executive leadership.
• Stay current on emerging business intelligence technologies, reporting best practices, and data visualization techniques to continuously improve reporting capabilities.
• Mentor and provide guidance to junior analysts or business users on reporting best practices, dashboard utilization, and data interpretation, as needed.
• Perform other duties and special projects as assigned.

Requirements

• Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Statistics, Mathematics, Finance, Business Administration, or a related field.
• 5+ years of progressive experience in data analytics, business intelligence, business analytics, sales analytics, or a related analytical role.
• Advanced experience with Microsoft Power BI, including dashboard development, data modeling, DAX, Power Query, and interactive data visualization.
• Strong experience working with Salesforce CRM, including reporting, data analysis, and supporting business decision-making.
• Advanced proficiency in Microsoft Excel, including pivot tables, Power Query, complex formulas, and data analysis techniques.
• Experience designing and maintaining executive-level dashboards and KPI reporting.
• Strong understanding of business intelligence methodologies, performance measurement, and data-driven decision-making.
• Experience analyzing large and complex datasets to identify trends, opportunities, and actionable business insights.
• Strong understanding of relational databases and data modeling principles.
• Experience writing and optimizing SQL queries is strongly preferred.
• Experience working with ERP systems and integrating data across multiple business platforms is preferred.
• Experience supporting strategic planning, forecasting, budgeting, and business performance analysis.
• Demonstrated ability to translate technical findings into clear, actionable recommendations for executive and non-technical audiences.
• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.
• Excellent verbal, written, and presentation skills with the ability to effectively communicate across all levels of the organization.
• Proven ability to manage multiple priorities in a fast-paced, results-driven environment while meeting deadlines.
• Self-starter with a proactive mindset, strong business acumen, and a commitment to continuous improvement.
• Experience in the healthcare, laboratory, diagnostics, or regulated healthcare industry is a plus.

About the Organization

Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu—from routine panels to advanced biomarkers—across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available. Since 2003, we've been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible.

Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally.