Senior Customs Entry Writer (Foreign Trade Zone) Specialist

About the role

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

Responsibilities

• Prepare and submit U.S. Customs entries (Consumption, Warehouse, FTZ Weekly Entry, etc.) in compliance with CBP regulations
• Accurately classify goods using the HTS tariff system and determine required duties, taxes, and fees
• Submit customs entries via ABI/ACE in compliance with CBP and PGA requirements
• Calculate duties, arrange payments, and monitor ACH or duty billing statements
• Review invoices, bills of lading, certificates of origin, and supporting import documentation
• Verify commodity descriptions, country of origin, valuation, and regulatory admissibility
• Maintain accurate recordkeeping for compliance and audit purposes
• Stay current on trade agreements, regulation changes, and customs procedural updates
• Communicate with clients to obtain import data and advise on classifications, restrictions, and compliance requirements
• Cook with carriers, forwarders, CBP officers, and PGAs to resolve holds, exams, and documentation issues
• Handle post entry tasks such as corrections, PSC’s, protests, and refunds where applicable
• Support internal audits
• Ensure timely billing of entry related services
• Generate timely billing for entry-related services

Requirements

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred
• Minimum of 3–5 years of customs brokerage experience, with significant exposure to FTZ operations
• CCS certification or U.S. Customs Broker License a plus
• Proficiency with brokerage systems (CargoWise, ACE, ABI)
• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements
• Proficiency in Microsoft Office Suite
• High attention to detail and accuracy under tight deadlines
• Strong communication and customer service skills
• Ability to solve problems and manage exceptions in a time sensitive environment
• Solid organizational skills and ability to manage multiple files simultaneously
• Shows eagerness to grow knowledge of customs regulations, systems, and procedures; quickly adapts to new information and feedback
• Collaborates well with colleagues, communicates effectively, and supports shared goals in a fast-moving operational environment
• Takes initiative, manages tasks independently, and maintains productivity without needing close supervision
• Desire to learn — eager to grow knowledge and adapt quickly
• Strong team player — collaborates well and supports shared goals
• Effective problem-solving abilities

Skills

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred
• Minimum of 3–5 years of customs brokerage experience, with significant exposure to FTZ operations
• CCS certification or U.S. Customs Broker License a plus
• Proficiency with brokerage systems (CargoWise, ACE, ABI)
• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements
• Proficiency in Microsoft Office Suite
• High attention to detail and accuracy under tight deadlines
• Strong communication and customer service skills
• Ability to solve problems and manage exceptions in a time sensitive environment
• Solid organizational skills and ability to manage multiple files simultaneously
• Shows eagerness to grow knowledge of customs regulations, systems, and procedures; quickly adapts to new information and feedback
• Collaborates well with colleagues, communicates effectively, and supports shared goals in a fast-moving operational environment
• Takes initiative, manages tasks independently, and maintains productivity without needing close supervision
• Desire to learn — eager to grow knowledge and adapt quickly
• Strong team player — collaborates well and supports shared goals
• Effective problem-solving abilities