Senior Customs Entry Writer (Foreign Trade Zone) Specialist

About the role

We are seeking a Customs Entry Writer – FTZ Specialist to join our dynamic team. This role is responsible for the accurate and timely preparation, submission, and management of U.S. Customs entries, with a primary focus on Foreign Trade Zone (FTZ) entries.

Responsibilities

• Prepare and submit U.S. Customs entries (Consumption, Warehouse, FTZ Weekly Entry, etc.) in compliance with CBP regulations
• Accurately classify goods using the HTS tariff system and determine required duties, taxes, and fees
• Submit customs entries via ABI/ACE in compliance with CBP and PGA requirements
• Calculate duties, arrange payments, and monitor ACH or duty billing statements
• Review invoices, bills of lading, certificates of origin, and supporting import documentation
• Verify commodity descriptions, country of origin, valuation, and regulatory admissibility
• Maintain accurate recordkeeping for compliance and audit purposes
• Stay current on trade agreements, regulation changes, and customs procedural updates
• Communicate with clients to obtain import data and advise on classifications, restrictions, and compliance requirements
• Cook up with carriers, forwarders, CBP officers, and PGAs to resolve holds, exams, and documentation issues
• Handle post entry tasks such as corrections, PSC’s, protests, and refunds where applicable
• Support internal audits
• Generate timely billing for entry-related services

Requirements

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred
• Minimum of 3–5 years of customs brokerage experience, with significant exposure to FTZ operations
• CCS certification or U.S. Customs Broker License a plus
• Proficiency with brokerage systems (CargoWise, ACE, ABI)
• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements
• Proficiency in Microsoft Office Suite
• High attention to detail and accuracy under tight deadlines
• Strong communication and customer service skills
• Ability to solve problems and manage exceptions in a time sensitive environment
• Solid organizational skills and ability to manage multiple files simultaneously
• Shows eagerness to grow knowledge of customs regulations, systems, and procedures; quickly adapts to new information and feedback
• Collaborates well with colleagues, communicates effectively, and supports shared goals in a fast-moving operational environment
• Takes initiative, manages tasks independently, and maintains productivity without needing close supervision
• Desire to learn — eager to grow knowledge and adapt quickly
• Strong team player — collaborates well and supports shared goals
• Effective problem-solving abilities

Skills

• Advanced knowledge of import entry processes, classification, valuation, and FTZ admission and entry procedures
• Strong compliance knowledge
• Attention to detail
• Effective coordination across clients, carriers, freight forwarders, and government entities
• Strong sense of urgency
• Positive “can do” attitude
• Excellent customer service skills

Benefits

Compensation: The expected base pay for this role is between $61,000-$84,000. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. As part of our comprehensive benefits package, DP World offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.