Senior Customer Success Manager

About the role

Join our dynamic team of cybersecurity professionals. We are seeking an experienced Cybersecurity Analyst to join our Managed Detection and Response (MDR) team. The ideal candidate will have a strong background in threat hunting, incident response, and SIEM systems.

Responsibilities

• Conduct hypothesis-based activity hunting to identify potential threats within customer environments.
• Collaborate with customers to understand their unique security needs and provide tailored solutions.
• Perform incident response activities, including containment, eradication, and recovery.
• Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration.
• Stay current with emerging threats and technologies, and incorporate this knowledge into daily operations.

Requirements

• Bachelor's degree in Computer Science, Information Security, or related field.
• Minimum 3 years of experience in cybersecurity, with at least 2 years in threat hunting and incident response.
• Experience with SIEM systems such as Splunk, QRadar, or ArcSight.
• Strong analytical skills and ability to interpret complex data sets.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Qualifications

• CISSP certification preferred.
• Experience with cloud security and SaaS applications.
• Knowledge of common attack vectors and techniques.

Skills

• Proficient in Python, PowerShell, or other scripting languages.
• Experience with SIEM dashboards and visualization tools.
• Understanding of network protocols and security architectures.
• Knowledge of forensic analysis and incident response best practices.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities through training and certifications.
• Access to cutting-edge technology and tools.

Pay

$80,000 - $90,000 annually.

Schedule

Full-time, 40 hours per week.