Senior Customer Service Advisor

About the role

Provide Community Equipment delivers and installs vital equipment and adaptations to customers, which is essential to support daily living needs and aid their independence. The role is varied, and training will be provided to become multi-skilled in all areas. You will need to be flexible, have good computer skills, and attention to detail. You will be expected to work proactively with colleagues, identify and implement continuous improvements, and share best practice. The post holder will work on their own initiative to handle last-minute changes.

Responsibilities

• Deliver and install vital equipment and adaptations to support daily living needs and aid independence
• Work flexibly and proactively with colleagues to identify and implement continuous improvements
• Share best practice and contribute to a high standard of service and corporate reputation
• Handle last-minute changes and work on own initiative when required

Requirements

• Good computer skills
• Attention to detail
• Ability to work flexibly and on own initiative

Pay

£33,000 – £36,000 per annum

Schedule

Full time – 37.5 hours per week

Fixed term: 12 months (Maternity Cover)