Senior Corporate Counsel - Legal Transactions

Role Overview

Five9 is seeking an experienced commercial attorney for our in-house Transactions Legal Team within the Legal and Compliance organization. In this role, you will be pivotal in enabling Five9’s revenue growth by supporting the company’s sales and commercial operations.

Key Responsibilities

• Draft, review, and negotiate a broad range of commercial agreements, including master services, data processing, partner and reseller, business associate, vendor, end user license, confidentiality, and service level agreements
• Prime complex legal transactions with a variety of customers and partners of different scales and sizes, across verticals such as retail, insurance, finance, and healthcare
• Advises internal stakeholders on liability, AI and data use, data privacy, cybersecurity, and regulatory compliance considerations within commercial agreements
• Partner closely with Sales, Operations, Product, Compliance, Procurement, and Finance teams to successfully close customer and partner transactions
• Identify legal risks and provide balanced, pragmatic solutions that support business objectives while managing legal risk in a high-pressure, high-growth environment
• Aid in the development, maintenance, and continuous improvement of contract templates, negotiation playbooks, frequently asked questions, and scalable legal processes that improve efficiency and accelerate deal velocity

Qualifications

• Juris Doctor (JD) from an accredited law school
• Active membership in good standing with at least one U.S. state bar
• Between seven and twelve years of combined of law firm and in-house legal department experience
• Four or more years of in-house experience drafting and negotiating complex agreements in a high pressure technology sales environment
• Significant experience with negotiating SaaS, cloud, and other technology agreements
• Experience addressing issues in telecommunications, data privacy, AI, cybersecurity, and regulatory compliance
• Significant experience managing multiple projects and negotiations simultaneously in a fast-paced demanding environment
• Strong commercial judgment and ability to balance legal risk with business objectives

PREFERRED EXPERIENCE

• Supporting product teams with AI-enabled and data-driven technology products, features, and use
• Familiarity with data privacy and regulatory frameworks relevant to enterprise SaaS platforms, including HIPAA, GDPR, SOC 2, and U.S. privacy laws (e.g., CCPA/CPRA)
• Working knowledge of standard business processes for cloud companies, including go-to-market strategy, customer experience management, and finance processes
• Proficiency improving contract lifecycle management and legal operations within high-growth technology companies

What You Will Bring

• The ideal candidate has strong commercial judgment, is energetic and highly organized, and thrives in a demanding, high volume sales environment without sacrificing quality.
• You will have a demonstrated ability to build strong working relationships and experience advising and negotiating issues related to data privacy, liability, security, compliance, and emerging AI technologies.
• An excellent work ethic, drafting abilities, and interpersonal skills are essential, along with the ability to manage competing priorities.
• A collaborative, solutions-oriented mindset, and the ability to work effectively within a team environment
• The ability to translate complex legal and regulatory requirements into practical and actionable business guidance
• Comfort navigating emerging legal and compliance issues, particularly those related to AI proactive approach to building relationships with internal clients

Why Join Five9

• The opportunity to join a collaborative and business-focused legal team
• The ability to shape legal strategy for emerging technologies in AI, data governance, and CCaaS transactions
• A competitive total compensation package with comprehensive benefits