Senior Coordinator - Security Office (Full-Time)

Tasks/Responsibilities

• Answer telephone and respond to caller’s request for assistance; referring routine calls to appropriate individuals or departments as required.
• Ability to communicate with other team members of the Security Department and Sea Island Leaders.
• Absorb and distribute mail.
• Aid in payroll for all hourly team members in the Security department; which includes entering training and vacation.
• Aid in schedule and coordinate meetings and training courses.
• Maintain and update the Security Budget and generate End of Month Reports for budget input.
• Aid in the filing system for all invoices to be paid by the Security department.
• Create invoices for charges to other departments for requested Security.
• Maintain all First Aid, Safety and Office supplies.
• Enter parking decals in UltiPro system for all Sea Island team members.
• Maintain current file system for accurate and efficient record keeping.
• Process payments using MICROS system.
• Balance and perform EOD reports.
• Aid the Sea Island Main Gate as needed.
• Learn the names and personally recognize our regular Guest and Members.
• Familiarization and compliance with various company policies and procedures.
• Utilize the Adaco General Purchasing as needed to oversee budget items and order supplies.
• Aid any post or shift as necessary.
• Maintain the highest quality of skills necessary to perform all requests by the Director of Security.
• Order name badges and uniforms for team members.
• Discreetly maintain, utilize and dispose of documents containing information that is highly sensitive in nature.
• Read, process and distribute accordingly all incoming mail, voicemail and email.
• Aid in processing expense reports and code invoices for payment.
• Prepare monthly summaries and related reports on major accomplishments of the department, capital program milestones, and commentary relating to financial performance of the department.
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability.
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support).
• Maintain cleanliness and organization in all work areas.
• Uphold appropriate departmental standards of quality/timing.
• Uphold and ensure compliance with all company and departmental policies and procedures.
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Willing and timely execution of other duties as delegated by leadership.

Physical Requirements

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods.
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels.
• Ability to perform repetitive tasks with accuracy.
• Ability to lift, carry, pull, and push up to 30 lbs intermittently throughout a shift.
• Read, write and communicate effectively in English, both written and verbal.
• May be exposed to mechanical, electrical, chemical and fume hazards.
• To maintain compliance with Sea Island’s Company Resort Professional Image Policy.