Senior Controller

About the Role

The Senior Controller leads the accounting, payroll, and accounts payable functions for the enterprise, including all Fay Group entities. This role ensures timely month-end close processes and accurate financial reporting, serves as the primary liaison with external financial audit firms, and identifies opportunities for process optimization.

The Senior Controller collaborates with third-party valuation firms to assess mortgage servicing rights, ensures compliance with relevant accounting standards, and supports budgeting and forecasting processes. Responsibilities include cash flow management, balance sheet reconciliations, intercompany account balancing, bank reconciliations, and fraud deterrence controls. The role oversees internal reporting, disbursement reviews, payroll, debt reporting, lender covenant compliance, and coordination of multiple audits.

Additionally, this position documents management’s position on current and emerging U.S. GAAP accounting treatments, enhances key accounting processes and controls, updates procedures, and acts as the finance executive liaison with auditors and regulators. The role supports the development and growth of the accounting team by providing guidance and collaborating to develop, enhance, and document policies and procedures. It also reviews contracts to accurately determine asset ownership and ensure proper financial recognition.

Requirements

• Bachelor’s Degree in Accounting, Finance, or related field
• CPA or equivalent professional certification
• 15+ years’ progressive experience in accounting
• 10+ years’ experience in a senior accounting role within mortgage servicing for financial services segments, including Controller-level experience
• Previous experience managing people and leading teams
• Strong financial reporting, summarization, and communication skills, with demonstrated ability to present complex financial data to executive stakeholders
• Strong knowledge of U.S. GAAP, investor reporting requirements (e.g., Fannie Mae, Freddie Mac, Ginnie Mae), and MSR valuation, with experience in financial audits, internal controls, and regulatory compliance
• Deep understanding of enterprise accounting systems, cash flow operations, cost structures, and financial resource planning
• Advanced proficiency in accounting software systems, with exceptional organizational and recordkeeping capabilities
• Experience with mortgage servicing platforms and ERP systems (e.g., SAP, Oracle, or similar)
• Advanced skills in Microsoft Excel, Word, and Outlook

Skills

• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
• Effective management skills to include talent selection, training, coaching, mentorship, and performance management
• Strength of leadership with proven ability to foster an environment of positive employee engagement and trust
• Demonstrated ability to quickly establish credibility, coupled with recognizing and supporting the organization’s culture, values, and priorities
• Collaborative and consultative work style
• Able to manage and lead change; agile; high learning agility
• Client-focused with strong execution skills and results orientation; able to link business needs with tactical execution and results
• Strong analytical skills coupled with sound judgement; strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Strong project management skills with the ability to effectively lead matrix teams
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and team
• Self-directed; ability to proactively surface questions, opportunities, issues, and concerns
• Professional maturity, integrity, and the ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude

Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Pay

The hiring range for this position is between $175,000.00 and $225,000.00 annually. This position is eligible for an annual discretionary bonus.