Senior Contracts and Legal Operations Manager

About the role

For our client, we are seeking a Senior Contracts and Legal Operations Manager to join the team of a leader in the Enterprise Technology space. This role will oversee high-volume contracting support and legal operations workflows, with a focus on keeping commercial requests moving efficiently across the legal team. The position requires strong judgment, excellent project management, and the ability to balance standardized contract work with escalation of more complex matters. This is a highly cross-functional role that partners closely with attorneys and internal stakeholders to improve process quality, responsiveness, and operational efficiency. The ideal candidate will also help strengthen templates, documentation, and intake practices while supporting the team during peak demand periods.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Independently manage and cover Legal's contracting queues during U.S. West Coast hours.
• Triage incoming requests and keep them moving efficiently while identifying owners of matters.
• Negotiate standardized commercial agreements like NDAs and MSAs using company templates.
• Collaborate with attorneys on complex or non-standard agreements requiring legal judgment.
• Support the team during peaks in volume related to month-end or quarter-end.
• Enhance contracting processes and templates, ensuring they remain user-friendly and efficient.
• Drive the use of AI in legal operations to improve workflows and efficiency.

Qualifications

• 7+ years of experience in contracts or legal operations, preferably in SaaS or technology environments.
• Proven ability to negotiate standard commercial agreements using established templates.
• Strong judgment in spotting issues and deciding on escalations.
• Experience managing high-volume contract intake and legal queues effectively.
• Excellent project management skills for managing multiple concurrent initiatives.
• Ability to connect individual tasks to overarching business objectives.
• Experience creating practical process documentation for stakeholders.

Pay

$120,000 – $135,000 annually

Benefits

• Flexible time off policy.
• 401(k) savings plan with company match.
• Comprehensive medical, dental, and vision insurance for employees and dependents.
• Parental leave program including paid night nurse and gradual return to work.
• Infertility and assisted reproductive services support.
• Employee referral bonuses.
• Diversity and inclusion programs fostering community and support networks.