Senior Contractor Assurance Specialist

Sitting at the confluence of the Columbia, Snake and Yakima rivers near two mountain ranges, our community provides access to year-round outdoor recreation, 300 days of sun a year, more than 200 wineries within a 50-mile radius, and the amenities of large cities just a three-hour drive (or short flight) to Seattle and Portland.

About the role

The Contractor Assurance Specialist will report to the Contractor Assurance System (CAS) Manager in the Quality Assurance Organization and will support the maintenance, development, and implementation of the WTP Contractor Assurance program. This is a full-time role that offers part-time telework flexibility in the Richland, Washington project office. Upon initial hire and onboarding, the position will require full-time presence in the Richland office, then may offer part-time telework flexibility. The telework designation may change at the discretion of the company or project.

Positions located at the Construction Site (22 miles north of Richland) work a 4 x 10 schedule, M-Th, 6:30 a.m. to 5 p.m. Other work locations may work a 9/80 schedule, M-F 7:00 am to 4:30 pm with alternating Fridays off.

Responsibilities

• Monitors and evaluates project execution/implementation of Contractor Assurance programs
• Prepares and/or presents on Contractor Assurance program requirements and initiatives
• Establishes and maintains relationships with designated client personnel
• Supports implementation of contractor assurance programs including closed loop corrective action, assessments, metrics, trending, and lessons learned
• Develops and maintains project Contractor Assurance documents
• Provides just-in-time, as well as formal training, to line organizations
• Supports software upgrades, application functional maintenance activities, lifecycle documentation development support, application testing, and user guide and FAQ development
• Provides feedback and coaching to line organizations regarding action development and overall corrective action management
• Monitors incoming requests for assistance (desk-side customer support) for closed loop corrective action management process and provides software support and issue resolution

Requirements

• Bachelor's degree in a related field (or international equivalent) and 5-8 years of relevant experience or 9-12 years of relevant work experience
• Must possess the right to work and remain in the United States without Bechtel visa sponsorship now or in the future
• Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education
• Must be able to obtain a Department of Energy badge for access to the Hanford Site (even if teleworking, must still comply with security requirements)
• Non-U.S. citizens from countries identified by the Department of Energy as posing heightened security concerns are subject to additional security requirements that limit site access

Skills

• Excellent customer service and communication skills
• Strong problem solving and end-user support skills
• Experience providing desk-side software support
• Excellent oral and written communication skills and the ability to document technical processes clearly and concisely
• Intermediate skills in Microsoft Office software including Word, Excel, Outlook, PowerPoint, and SharePoint
• Ability to work closely with technical teams, senior leadership, regulatory agencies, and stakeholders in developing and managing Contractor Assurance systems/processes
• Knowledge of nonconformance and deficiency reports for nonconforming or deficient items
• Root/Apparent Cause Analysis training
• Technical knowledge in Contractor Assurance processes (such as closed loop corrective action, assessments, trending, metrics, and lessons learned)
• Knowledge of monitoring performance, analyzing issues, reporting on progress, and making recommendations for actions to improve Contractor Assurance implementation
• Ability to lead cross-functional teams for various business functions (e.g., assessments, corrective action management)
• Ability to use data modeling software, such as PowerBI

Pay

$91,000 - $138,800 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant).

Benefits

• Comprehensive medical, dental, and vision plans
• Optional disability and supplemental insurance options
• Generous paid time off (160 hours annually, accrued 6.16 hours per pay period)
• Nine paid holidays
• Paid parental leave
• Discretionary bonuses
• 401K plan with matching and profit-sharing components