Senior Consumer Real Estate Processor

SCOPE/RESPONSIBILITIES

• Incumbent has limited contact with lending staff and frequent contact with regional loan officers, lending assistants, other departments, title companies, etc.
• The incumbent will be required to work consumer real estate loans independently without much direct supervision.
• Incumbent will review his/her own loans prior to final documents being delivered and advise loan staff on changes because of the review.
• Incumbent must be able to utilize their expertise to effectively apply bank procedures and ensure loans are compliant with both Federal and State regulations.
• Incumbent will at times be expected to review the work of other loan processors.
• Must exercise independent judgment and decision-making in routine situations.
• The ability to delay or stop a loan closing based on the findings of their review may be required.
• Aid in resolving routine problems and refer to supervisor or other departments as needed.

Minimum Qualifications

• High school graduate or equivalent certification with 24 months of loan processing experience required.
• 18 months of loan processing experience may substitute with a Bachelor’s degree.
• Bachelor’s degree is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to understand and discuss complex loan scenarios.
• Ability to work on deadlines with great attention to detail.
• Proactive and independent with the ability to take initiative.
• Excellent time-management skills with a proven ability to meet deadlines.
• A good understanding of applicable regulations, including but not limited to TRID, Reg. B, HMDA, Flood, QM/ATRA.
• Familiarity with Bank policies and procedures.
• Proficiency with or the ability to quickly learn loan processing software or other lending systems.
• Proficiency with Microsoft Office Suite or related software.

Essential Functions

• Create and deliver loan disclosures to customers in a timely manner while ensuring accuracy and compliance.
• Review each loan file to verify that documents are present, accurate, and complete.
• Ensure that loans are compliant with Federal and State law as well as with Bank policy.
• Perform complex and confidential administrative functions including but not limited to: organizing files, data entry, and maintaining accurate records.
• Process and respond to all incoming methods of communication.
• Adapt to change in the work environment, manage competing demands and handle frequent changes.
• Review documents needed for a complete loan package (credit report, flood, appraisal, title work, etc.).
• Alert lending staff and management when a file may not be compliant with State or Federal law and provide guidance with how to correct.
• Perform all other duties as assigned.