Senior Consulting Project Manager - Retail and Consumer Goods

About the role

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide address their specific challenges and provide comprehensive, industry-specific solutions that meet their unique needs. Our organization drives value across the entirety of customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI.

As a Senior Consulting Project Manager – Retail and Consumer Goods, you will lead complex, multi-track programs for top-tier RCG clients, ensuring technical delivery aligns with strategic business outcomes. You’ll act as the primary orchestrator—building trust with C-level executives, managing stakeholders, and driving engagements that blend innovation with commercial success. Beyond execution, you’ll operate as a business leader, shaping growth opportunities and influencing long-term strategy. This opportunity will accelerate your career growth, develop deep business acumen, and refine executive stakeholder management.

Responsibilities

• Drive successful delivery of consulting engagements throughout the project lifecycle, including planning, execution, governance, risk management, financial management, and closure.
• Build trusted relationships with customer stakeholders, proactly managing expectations, addressing issues, and helping resolve escalations to maintain high customer satisfaction.
• Serve as the orchestration point across customers, project teams, partners, sales, customer success, and engineering stakeholders to ensure alignment and predictable delivery outcomes.
• Manage project financials, forecasts, utilization, budgets, risks, assumptions, and dependencies while maintaining delivery quality and profitability.
• Support presales, scoping, and contracting activities by contributing delivery expertise, estimates, staffing plans, implementation approaches, and delivery risk assessments.
• Lead delivery governance, including executive status reviews and steering committee discussions, providing clear communication on progress, risks, decisions, and outcomes.
• Identify opportunities to accelerate customer value realization, cloud adoption, and future phases of work, partnering with account teams to develop follow-on opportunities.
• Drive operational excellence through consistent use of delivery methodologies, quality controls, lessons learned, and continuous improvement practices.
• Lead through influence, fostering accountability, collaboration, and high performance across cross-functional and geographically distributed teams.
• Coach and mentor project team members, sharing knowledge, best practices, and delivery expertise to strengthen team capability and customer outcomes.

Requirements

• Bachelor's Degree in related field AND 5+ years experience in project management OR equivalent experience.

Qualifications

• Bachelor's Degree in related field AND 12+ years’ experience in project management OR equivalent experience.
• Project Management Professional (PMP) certification.
• 6+ years financial management experience.
• Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.
• Demonstrated experience in Retail Consumer Goods.
• Experienced in presenting to executive leaders and ability to communicate strategic value to customers.
• Proven ability to lead complex, multi-track programs and translate technical delivery into business outcomes.
• Background in consulting or practice leadership, with ability to run engagements “like a business”.
• Proven track record of influencing strategy and building long-term customer relationships.

Pay

The typical base pay range for this role across the U.S. is USD $124,500 - $214,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $154,500 - $231,700 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here.