Senior Consultant, ServiceNow Developer

Recruiting for this role ends on 08/31/2026.

About the role

The Deloitte Enterprise Performance team works across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. As a Senior Consultant, Technical Transformation on the ServiceNow team, you will be responsible for:

Responsibilities

• Design, configure, develop, and deploy ServiceNow solutions aligned to client business and technical requirements.
• Build and enhance workflows, forms, integrations, and custom applications within the ServiceNow platform.
• Collaborate with functional and technical stakeholders to translate requirements into scalable solution designs.
• Support testing, defect resolution, deployment activities, and post-production stabilization for ServiceNow implementations.
• Contribute to project deliverables, documentation, estimation, and technical work products across the implementation lifecycle.

Requirements

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Qualifications

• Required:
• Bachelor’s degree
• Ability to obtain a security clearance
• 4+ years of experience designing, developing, and implementing ServiceNow solutions
• 2+ years experience developing with JavaScript, HTML, Cascading Style Sheets, and REST application programming interfaces
• Experience implementing one or more ServiceNow modules, such as IT Service Management, IT Operations Management, Customer Service Management, or Strategic Portfolio Management
• Experience configuring integrations between ServiceNow and other enterprise applications
• Able to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Preferred:
• Local to the Washington Metro area
• Active Secret clearance
• One or more additional ServiceNow certifications
• Experience with Integration Hub, Service Portal, or UI Builder
• Experience supporting Agile delivery methods
• Experience leading technical workstreams on platform implementation projects

Benefits

We offer a comprehensive benefits package that includes:

• Discretionary annual incentive program
• Opportunities for professional development and growth
• Inclusive culture that values diversity and promotes a sense of belonging
• Competitive compensation and benefits package

Pay

Compensation is competitive and commensurate with experience.

Schedule

Flexible schedule to accommodate client needs and personal commitments.