Senior Consultant, ServiceNow Developer

Recruiting for this role ends on 08/31/2026.

About the role

The Deloitte Enterprise Performance team works across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. As a Senior Consultant, Technical Transformation on the ServiceNow team, you will be responsible for:

Responsibilities

• Design, configure, develop, and deploy ServiceNow solutions aligned to client business and technical requirements.
• Build and enhance workflows, forms, integrations, and custom applications within the ServiceNow platform.
• Collaborate with functional and technical stakeholders to translate requirements into scalable solution designs.
• Support testing, defect resolution, deployment activities, and post-production stabilization for ServiceNow implementations.
• Contribute to project deliverables, documentation, estimation, and technical work products across the implementation lifecycle.

Requirements

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Able to build and sustain professional relationships
• Able to lead projects or workstreams
• Able to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Able to meet deadlines
• Able to provide clear guidance to others

Qualifications

• Bachelor’s degree
• Ability to obtain a security clearance
• 4+ years of experience designing, developing, and implementing ServiceNow solutions
• 2+ years experience developing with JavaScript, HTML, Cascading Style Sheets, and REST application programming interfaces
• Experience implementing one or more ServiceNow modules, such as IT Service Management, IT Operations Management, Customer Service Management, or Strategic Portfolio Management
• Experience configuring integrations between ServiceNow and other enterprise applications
• Preferred: Local to the Washington Metro area
• Active Secret clearance
• One or more additional ServiceNow certifications
• Experience with Integration Hub, Service Portal, or UI Builder
• Experience supporting Agile delivery methods
• Experience leading technical workstreams on platform implementation projects

Benefits

We offer a comprehensive benefits package including:

• Discretionary annual incentive program
• Opportunities for professional development
• Inclusive culture that values diversity and promotes growth