Senior Consultant, Revenue Cycle

About the Role

As a Senior Consultant, you will work closely with healthcare clients on a range of complex assignments. You will work in a team environment while using your independent judgment and critical thinking skills to gather data, frame situations, and provide practical solutions to add value based on client needs.

Responsibilities

• Assessing current performance of healthcare client operations by conducting interviews, observations, document review, data-driven insights, and process mapping.
• Leading financial and operational analyses for healthcare engagements, including advanced financial modeling (e.g., 13‑week cash flow forecasts, pro forma and three‑statement models) and performance assessments.
• Performing data collection & analyses to develop KPI metrics and drive narrative development to support project deliverables and presentation content.
• Effectively synthesizing, drawing conclusions, and creating recommendations from both qualitative and quantitative data sets.
• Designing and implementing leading practice workflows, addressing deficits in quality, and driving operational and financial outcomes across different levels of healthcare organizations.
• Helping to build product and service offering tools and templates.
• Leading various work streams within a project, including managing day-to-day engagement priorities and timelines with guidance from senior leaders.
• Clearly articulating and executing next steps and managing day-to-day engagement priorities.
• Working with senior leaders to develop transition and hand-off plans ensuring that improvements are sustainable.
• Independently developing and managing work plans and workstreams within a project, understanding interdependencies, milestones, and deadlines to ensure on‑time, zero‑defect delivery.
• Building trusted, consultative relationships with clients by developing a deep understanding of their processes, financial position, and operational performance drivers.
• Contributing to business development efforts, including proposal development, pitch materials, and identifying opportunities to expand engagement scope.
• Coaching and mentoring junior staff both formally within a project lifecycle and informally.

Revenue cycle projects may include, but are not limited to: due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies. Working as a partner to our clients by building consultative relationships, you will develop an in-depth understanding of the client's processes, financial positions, and key operational performance drivers in order to surface and address key issues, from the big picture to the smallest details. Relying on your ability to communicate and problem solve, you will present your analyses and insights to a variety of audiences.

Qualifications

• A minimum of six (6) years of prior work experience in healthcare, consulting or healthcare industry such as revenue cycle, hospital, accounting, audit, private equity, or healthcare operations with a healthcare focus.
• BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH.
• Prior experience with revenue cycle in a hospital or larger health system.
• Experience with healthcare revenue cycle issues and solutions for improvement related to increasing collections, reducing DSOs, increasing efficiencies and detailed knowledge of government and third party payors.
• Experience working with Revenue Cycle systems, operations, regulations, and understanding of RCM KPIs and industry best practices.
• Demonstrates deep expertise in at least one RCM functional area (e.g., Financial Clearance, Payment Integrity, Coding, Billing, Collections, etc.).
• Experience with workflow redesign and system implementation is preferred.
• Ability to conduct operational data analysis and synthesize information to develop reports, KPI metrics and drive narrative development.
• Advanced Microsoft Excel, PowerPoint, and Word skills are required; experience with Tableau, SQL, SPSS, Power BI, Action O-I benchmarking, MGMA survey data are preferred.
• Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel.
• Has had exposure to effective management of client sponsors at VP / SVP level.
• Solid project management and organizational skills with prior experience independently managing multiple RCM functional areas.
• Ability to coach, supervise, and mentor junior staff.
• Ability to independently use sound judgment and escalate project issues to project managers or engagement leaders.
• Willingness and ability to travel as required.

Benefits

• Healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages.
• 401(k) retirement savings plan with an annual discretionary contribution from Alvarez & Marsal (eligibility requirements apply).
• Paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. (Vacation and personal days vary based on tenure and role type.)

Pay

The salary range is $140,000 - $160,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance.