Senior Consultant-Project- ClinDoc/Stork Analyst

Work You'll Do/Responsibilities

• Support the implementation command center for a new Epic installation at a rapidly growing organization by collaborating across global, multidisciplinary teams to drive successful outcomes and ensure a seamless go-live experience with ongoing support.
• Demonstrate in-depth knowledge of Epic Inpatient Orders/Epic ClinDoc workflows, including any third-party integrations.
• Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with established guidelines and quality standards.
• Provide Epic design, build, and testing expertise and experience for assigned Epic module.
• Follow guidelines for complex to critical issue handling and ensure that the team follows them.
• Work with the existing Epic team to complete any last-minute build prior to go-live, work command center shifts to investigate, document, and resolve break-fix tickets.
• Lead a team and manage application enhancements, break-fixes, standard applications changes and maintenance activities.
• Lead team meetings to discuss team and project related activities, work tasks, and issues.
• Work with application end users to design and build the Epic system in a timely and professional manner.
• Assign and prioritize work across shores to ensure timely resolution of tickets.
• Cook up with the offshore team for continuity of build, deployment and support.
• Conduct ongoing system build and configuration for assigned Epic module.
• Develops, supports and maintains all required system design and build documents and other system documentation.
• Completes specific team task activities as outlined in the project work plan and other job-related duties as assigned.
• Drive discussions with business and functional analysts to understand the business requirements.
• Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required.
• Anticipate, prepare, and escalate upcoming issues/risks.
• Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
• Identify problems to reduce recurring incidents and identify improvement opportunities.
• Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams.
• Provide on-site support within the organization on an as needed basis.

Qualifications

• Must have an active Epic Certification in Epic Clindoc and Epic Stork.
• 6+ years of experience with ClinDoc/Epic Orders development & application maintenance.
• 6+ years of experience in healthcare operations, clinical environment, or healthcare IT setting.
• Ability to identify issues, prioritize and problem solve to resolution.
• Superior communication and customer service abilities.
• Team player with the willingness/ability to work in a collaborative environment.
• Perform advanced build activities in Epic ClinDoc and Inpatient Orders modules, including SmartForms, SmartLinks, SmartTexts, SmartSets, and Order Sets.
• Build and maintain clinical documentation templates and optimize user workflows based on clinician needs.
• Analyze clinical workflows, propose and implement improvements using Epic tools and personalization features (e.g., Navigator, activity tabs).
• Familiarity with Epic Hyperspace build environment, including master files, registries, profiles, templates, and user roles.
• Experience with all aspects of testing lifecycle - unit, system, integrated testing.
• Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.