Senior Consultant, Performance Improvement

Key Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate the value of the solution throughout the client engagement.
• Collaborate with project leadership to develop and maintain project management artifacts including but not limited to workplans, status reports, decision and risk logs.
• Create complex analytical models to drive unique solutions to complex healthcare problems.
• Develop detailed financial analysis, statistical reports, visualizations, and presentations for both internal team and client review.
• Facilitate client interviews and meetings.
• Conduct detailed analyses to identify specific opportunities for improvement, as well as implementation recommendations.
• Consistently deliver work products that are high-quality and client-ready.
• Contribute to practice knowledge capital and tool development.
• Develop and update related work plans, issue logs, status reports, and related initiative trackers.
• Review and validate conducted analyses and client deliverables before submission.
• Complete quality reviews on team member work products before delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities.
• Mentor junior resources.

Minimum Requirements

• Education & Industry: Bachelor’s degree required, with a preference in data sciences, finance, business, healthcare administration or related field. 4+ years of experience in the healthcare industry (e.g., healthcare organization, consulting) preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management).
• Professional Attributes: Strong communication skills, collaborative work style, creativity and critical thinking in solving complex problems, strong presentation development skills, ability to work independently as well as within a team environment, ability to balance multiple assignments at the same time, attention to detail and able to quickly pivot assignments based on changing priorities.
• Core Software Skills: Strong expertise using Microsoft Office products, prefer experience working with EMR (e.g., Epic, Cerner, Meditech) or ERP solutions (e.g., Oracle, Infor, Workday), demonstrated knowledge using some of the following tools: GenAI Assistants (CoPilot), Analytical (PowerBI, Tableau), Programming languages (SQL, Python).

Additional Details

Travel is not required at this time.

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.