Senior Consultant - Oracle Health Lab Solutions

Key Responsibilities

• guiding clients through current workflows, upgrades, system changes and enhancements, and ongoing system maintenance
• acting as consultant for the client's solution including troubleshooting, consultation, and knowledge transfer
• cultivating and sustaining relationships with clients to provide the appropriate escalation of issues, solution knowledge, and engagement support
• resolving escalated problems and issues using solution knowledge and expertise
• addressing complex client concerns raised during installation, operation, maintenance, or solution application
• performing script execution
• creating and participating in unit and integrated sing

Skills And Experience

• Must embody Nordic’s maxims
• Bachelor’s degree or equivalent healthcare and technical experience required
• 3+ years of hands-on practical build and implementation experience within Oracle Health’s Lab solutions including but not limited to; PathNet General Lab, PathNet Blood Bank, PathNet Anatomic Pathology, PathNet Microbiology, PathNet Outreach, etc.
• Experience with domain validation, package sing, application break/fix resolution, and the design/build/sing system of changes
• Strong communication skills, both written and verbal
• Highly organized and able to multitask as well as maintain intense focus on individual tasks
• Self-starter with the ability to maintain schedule, meet deadlines, and monitor one’s own work product
• Highly adaptable and able to acclimate quickly to new project assignments
• Aptitude for mentoring and guiding others
• Possess the ability to stay ahead of rapidly changing technologies and to interface the various system components to produce effective and efficient solutions
• Possess a strong work ethic and treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values