Senior Consultant- OCM

About the role

Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.

Responsibilities

• Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services
• Lead a small team of analysts and consultants
• Responsible for gathering client data and providing analysis to support design of solutions
• Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids
• Track program metrics and status
• Lead/facilitate client workshops to collaborate with clients and educate them through process
• Actively contribute ideas to provide solutions for clients
• Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology
• Independently lead client meetings or change visioning workshops
• Build an OCM strategy / plan
• Identify and manage stakeholders
• Lead culture and leadership analysis and gap/fit/action planning
• Design and deliver communications in print, web, and talking points
• Analyze and share "what's changing" information about the work and organization
• Manage development of training strategy and oversee training delivery
• Design new / revised jobs and organizations
• Align HR policies and practices with the new way of working
• Facilitate business implementation readiness through a network of client business representatives
• Lead substantial workstreams successfully; focus on business impact as well as results
• Identify and track output parameters
• Deliver accurate, clear, and concise messages that inform and frequently persuade audiences to take action
• Systematically break down complex problems or processes into manageable parts, using advanced techniques and charts
• Adapt to the needs of diverse audiences and/or complex situations

Qualifications

• Bachelor’s degree or foreign equivalent required
• At least 5 years of experience in Organization Change Management
• Ability to travel 4 days a week to multiple local, state and national client locations
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
• Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) – Houston, Dallas, Chicago, Boston, NY City, Bridgewater NJ, Atlanta, Bay Area, CA and Seattle, WA
• Strong verbal, written and interpersonal skills
• Ability to effectively analyze data, interview and metrics and communicate results to management
• Organized and able to work independently
• Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
• Desire to work in a global delivery environment working on large complex programs
• Use of all MS Office tools

Preferred Qualifications

• Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields
• Ability to interact at all levels of client organizations
• Can lead substantial workstreams successfully; focuses on business impact as well results
• Ability to build enduring relationships with Client team member
• Strong executive presence with excellent written and verbal communications skills
• Great listener who is humble yet confident with his/her abilities
• Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done
• Creative problem solver

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off