Senior Consultant, Insurance- AI & Automation

We are looking for a Senior Consultant with deep expertise in advising Insurance client executives—both business and IT—on business process reimagination, optimization, AI, and Automation engagements.

Responsibilities

• Lead teams working on Insurance business process reimagination, optimization, AI, and Automation engagements.
• Advise clients across multiple Insurance product lines: Life, Annuities, Brokerage, Property & Casualty (Personal and Commercial Lines), Employee Benefits, Disability Insurance, and Long-Term Care.
• Work across the insurance value chain, including Underwriting, Claims, New Business, and Policy Servicing.
• Apply process reimagination, optimization, change management, and design-thinking techniques.
• Conduct process discovery and assessment to identify opportunities for improvement and automation.
• Map end-to-end current state processes and design future-state solutions.
• Lead end-to-end business process automation engagements for insurance carriers.
• Implement intelligent automation capabilities, including RPA, RDA, Intelligent Document Processing (IDP/iOCR), AI/ML, Chatbots, and GenAI.
• Drive digital transformation and modernization programs.
• Utilize BPMN tools (e.g., IBM BlueWorks, Visio) and Automation platforms (e.g., UiPath, BluePrism, Automation Anywhere, Pega Robotics, Appian).
• Apply Agile, Scrum, and Kanban methodologies.
• Leverage tools such as SharePoint, PowerBI, and JIRA/Trello/ADO.
• Build and maintain client relationships, including at senior levels, and deliver high-quality outputs independently.
• Mentor and direct the efforts of others while working with minimal oversight.
• Identify and seize opportunities, demonstrate flexibility, and engage in firm and practice building.
• Develop business cases, facilitate meetings, and deliver compelling presentations to clients.
• Collaborate with global teams and stakeholders to achieve operational goals.

Requirements

• Bachelor’s degree or foreign equivalent required.
• At least 5 years of relevant work experience with a P&C insurer or comparable consulting services.
• Experience working across the insurance value chain (Underwriting, Claims, New Business, Policy Servicing, etc.).
• Authorization to work for any employer in the United States without employer-based visa sponsorship.
• Ability to multitask, engage with stakeholders, and plan effectively.
• Excellent relationship-building and collaboration skills, including with global teams.
• Experience with Agile and/or hybrid methodologies.

Preferred Qualifications

• MBA or equivalent advanced degree.
• Industry-related certification.
• Creative problem-solving skills and a strategic mindset.

Pay

For candidates based in CA, WA, NY, IL, MN, or NJ, the estimated annual gross compensation range is $116,875 to $148,125.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability coverage.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, and Hospital Indemnity Insurance.
• Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays and Paid Time Off.