Senior Consultant, Information Governance

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Senior Consultant, Information Governance will lead client engagements involving Information Governance (IG), and/or eDiscovery, often in the context of M365. The ideal candidate will have experience with IG and/or eDiscovery engagements for multi-national organizations across a wide range of industries. This is primarily a client-facing role, so the successful candidate will be comfortable and have experience working with senior stakeholders across legal, compliance, privacy, and information technology staff. The Senior Consultant will work in collaboration with Project Manager(s), Directors, Associate Director(s), and Analysts to ensure project requirements are met. The Senior Consultant will leverage subject matter expertise in support of Sales and Marketing needs.

What will this person do?

• Lead high profile client engagements, applying deep subject matter expertise and critical analysis skills for a wide range of IG and eDiscovery engagements, including:
• IG and eDiscovery program assessments (reviewing current state, identifying gaps, risks, and priorities).
• IG and eDiscovery program development and implementation (implementing assessment recommendations or point solutions).
• Collaborate with and support other information governance associates or 3rd party contractors to execute project tasks.
• Provide support for pre-sales activities, including conducting client and prospect presentations, demonstrations, solution design, etc.
• Lead work streams for engagement deliverables, such as:
• Policy updates and harmonization (lead and/or participate in policy drafting).
• Workflow documentation (lead and/or participate in creating workflow diagrams and operating procedures to support implementation objectives).
• IG steering committee creation, launch, and/or reboot, including serving as chair on a temporary or long-term basis.
• Information Lifecycle Management (ILM) strategy development.
• IG and eDiscovery technology implementation.
• Support internal education and development activities.
• Contribute to strategic discussions regarding building and expanding the information governance practice.
• Serve as a subject matter expert in M365 Purview.
• Support internal education and development activities.
• Contribute to strategic discussions regarding building and expanding the information governance practice.
• Serve as a subject matter expert in M365 Purview.

Qualifications

• Deep subject matter expertise in one or more of the following areas, with the willingness and aptitude to expand subject matter expertise into other areas of Information Governance.
• M365 Focus: Support client workshops regarding the impact of M365 on legal, compliance, and recordkeeping requirements.
• Records & Information Management: Develop and maintain fluency in critical RIM program elements, including: Records retention schedules (including difference between “big-bucket” and granular schedules), File plans, Data placement strategies, Record vs. non-record designation, System of Record, ARMA IG Maturity Model.
• Discovery: Demonstrate and maintain expertise with the Electronic Discovery Reference Model (EDRM) and Information Governance Reference Model (IGRM).
• Scoping a legal hold matter - including custodians, data sources, jurisdictions, notice requirements, escalation paths, and reporting needs.
• Collaboration with client IT - including implementing Relativity Legal Hold in the client environment, with requirements gathering, configuration planning, integration, testing, and rollout support.
• Strong experience driving Relativity and or RelativityOne.
• Flexible work style; comfortable in fast-paced, challenging environments.
• Strong knowledge or experience in one or more of the following areas: electronic discovery, litigation support, business process consulting, records management, content management, email archiving, IT system management, or business process integration.
• Preferred experience would be working with clients in the mid-to-large sector.

Benefits

• Comprehensive quality benefits package including, medical, dental, vision, and a 401k with company match.
• Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans.
• A generous Flexible PTO program and paid volunteer days.
• Voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.
• This role will be eligible to participate in an annual bonus or incentive program.