Senior Consultant - Finance Operate - Senior Consultant - ServiceNow Platform Lead

About the role

Join our Finance Transformation team to help CFOs, finance leaders, and executive clients solve their most complex challenges through innovative, market-driven solutions that modernize finance functions, elevate performance, and drive meaningful organizational change.

Responsibilities

• Protect and advance the critical delivery infrastructure that powers Offering delivery portal.
• Serve as the authoritative voice on ServiceNow architecture within the Tech Enablement team and advise on platform decisions independently.
• Work with the onshore AI/Automation Architect and offshore ServiceNow Developer to align platform direction and deliver against the integration roadmap.
• Develop and configure ServiceNow for Offering delivery portal features, ensuring production-grade quality, security, and performance.
• Define non-functional requirements and validate compliance prior to releases.
• Establish development standards, peer review processes, and deployment controls for ServiceNow workstreams.
• Design and implement integrations between ServiceNow and external Finance Operate systems, including ERP/subledger data feeds, accelerator outputs, and analytics platforms.
• Define data models, API contracts, and event-driven integration patterns aligned to platform architecture standards.
• Provide technical guidance and independent architectural recommendations to senior team members and client stakeholders.
• Document platform designs, integration specifications, and technical decisions for audit readiness and operational continuity.
• Stay current on ServiceNow platform releases, capabilities, and emerging patterns relevant to Finance Operate delivery.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 4-6 years of experience in ServiceNow development and architecture, including hands-on configuration of complex workflows, integrations, and reporting.
• Demonstrated ability to design modular, reusable ServiceNow workflow components and integration patterns.
• Experience with ServiceNow APIs, integration frameworks, and data platform connectivity.
• Strong documentation and communication skills; ability to advise senior stakeholders independently.
• Familiarity with Agile delivery practices and engineering fundamentals (version control, testing, CI/CD).

Qualifications

• Preferred: ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).
• Experience implementing ServiceNow in a managed services or Finance Operate context.
• Knowledge of SLA management, operational dashboards, and client governance workflows.
• Familiarity with Finance process areas (Record-to-Report, Treasury, FP&A).