Senior Consultant - ERP Project Manager

About the role

The Senior Consultant – Staffing Services provides expert platform-specific services leveraging technical, management, and leadership skills to ensure success and aid clients in meeting their organizational goals.

Responsibilities

• Perform professional services for Nordic and its affiliates in alignment with expectations, including but not limited to:
  • Evaluate current-system processes and procedures; recommend and develop workflow and computer system configurations and modifications based on experience and best practice
  • Apply technical expertise to individual client system builds to identify, test, and troubleshoot software systems
  • Provide project management and project leadership services in alignment with client expectations and contracted role
  • Provide leadership guidance and mentorship to client and Nordic teammates
  • Work directly with project teams, end-users, and leadership as project needs dictate
  • Lead and attend meetings regarding project status and ongoing work-product coordination
  • Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and individual client requirements
• Perform additional specific duties related to the project as required and dictated by client

Skills and Experience

• Bachelor’s degree or equivalent experience required
• Relevant training, certification, or accreditation required
• 2+ years’ relevant industry-specific work experience required
• 5+ years’ professional experience strongly preferred
• Previous consulting experience preferred
• Excellent communication skills, written and verbal
• Proven ability to apply problem-solving and technical skills
• Must demonstrate and embody Nordic’s maxims
• Possess a strong work ethic and treat others with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
• Demonstrated sound judgment and appropriate escalation
• Highly organized; able to multitask as well as maintain intense focus on individual tasks
• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product
• Highly adaptable and able to acclimate quickly to new project assignments
• Aptitude for mentoring and guiding others
• Maintain a high degree of professionalism
• Must be able to work independently, as well as within a team environment

Additional Details

• Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility
• Travel up to 100% of the time, or as Nordic or client needs dictate
• Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur
• Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours
• Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary
• Timely entry of time and expenses required in accordance with Nordic and client policy
• Status reporting and project handoff documentation as required by Nordic or client
• Provide equipment necessary to perform job functions in accordance with Nordic and client policy
• Complete all Nordic and client-required training and education in a timely manner
• Respond to communication from Nordic management team and other corporate team members in a timely and complete manner
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic coworkers