Senior Consultant- Epic Revenue Cycle Analyst

About the Role

The Senior Consultant - Staffing Services provides expert platform-specific services leveraging technical, management, and leadership skills to ensure success and help clients meet their organizational goals.

Responsibilities

• Evaluate current-system processes and procedures; recommend and develop workflow and computer system configurations and modifications based on experience and best practices.
• Apply technical expertise to individual client system builds to identify, test, and troubleshoot software systems.
• Provide project management and leadership services in alignment with client expectations and contracted roles.
• Offer leadership guidance and mentorship to client and Nordic teammates.
• Work directly with project teams, end-users, and leadership as project needs dictate.
• Lead and attend meetings regarding project status and ongoing work-product coordination.
• Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and client requirements.
• Perform additional duties related to the project as required by the client.
• Timely entry of time and expenses in accordance with Nordic and client policy.
• Provide status reporting and project handoff documentation as required.
• Complete all required training and education in a timely manner.
• Respond to communication from Nordic management and corporate team members promptly and completely.
• Provide necessary equipment to perform job functions per Nordic and client policy.
• May attend corporate functions as a company representative.

Requirements

• Bachelor’s degree or equivalent experience required.
• Relevant training, certification, or accreditation required.
• 2+ years of relevant industry-specific work experience required; 5+ years of professional experience strongly preferred.
• Previous consulting experience preferred.
• Excellent written and verbal communication skills.
• Proven ability to apply problem-solving and technical skills.
• Must demonstrate and embody Nordic’s maxims.
• Strong work ethic, treating others with respect, keeping commitments, inspiring trust, working ethically and with integrity, and upholding organizational values.
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines.
• Demonstrated sound judgment and appropriate escalation.
• Highly organized, able to multitask while maintaining focus on individual tasks.
• Self-starter with the ability to maintain schedules, meet deadlines, and monitor work product.
• Highly adaptable and able to acclimate quickly to new project assignments.
• Aptitude for mentoring and guiding others.
• Ability to maintain a high degree of professionalism.
• Must be able to work independently as well as within a team environment.

Schedule

• Work may be performed remotely or onsite in a professional office, healthcare, or other industry-specific facility.
• Travel up to 100% of the time, or as dictated by Nordic or client needs.
• Position may require travel outside of scheduled work hours, including nights or weekends; travel interruptions may occur.
• Work schedule varies based on Nordic or client needs and may include weekdays, weekends, holidays, after-hours, on-call, or long hours.
• Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff.