SENIOR CONSULTANT, Continuous Improvement & Data Analytics

About the role

The Senior Consultant within Continuous Improvement & Data Analytics (CIDA) supports Boston University leadership and other key stakeholders to implement strategies, frameworks, systems, and initiatives that optimize processes and increase data-driven decision making. This role is part of the internal consulting team and offers a hybrid work environment.

Responsibilities

• Leads complex, cross-functional consulting projects, including determining and defining project scope and objectives, identifying resource needs, supervising project team members, preparing project budgets, and developing and managing detailed project schedules.
• Incorporates best practices, tools, templates, and standards throughout project execution.
• Builts and maintains relationships with process owners across the University to provide consulting support and identify project opportunities.
• Synthesizes large volumes of information into concise, actionable insights for decision-making.
• Develops comprehensive presentations that succinctly summarize insights/recommendations and are easily scalable for different audiences.
• Assists with the development and implementation of standardized tools, templates, and methodologies to support CIDA work and ensure quality deliverables.
• Drives innovation at Boston University through collaborative problem solving, engaging in staff development, and actively seeking opportunities for efficiencies and improvements.
• Collaborates with Data Solution Consultants and Developers on projects where data analysis or data solutions would complement consulting work.
• Represents Financial Affairs and CIDA on committees, projects, and other work as needed.
• Advances the responsible and strategic use of artificial intelligence (AI) across the University by identifying high-value use cases, advising leaders on opportunities and risks, and integrating AI-enabled approaches into CIDA’s projects and engagements.

Requirements

• Bachelor’s degree and 5-8 years of relevant experience in client service, management consulting, financial analysis, or process improvement.
• Proven track record in leading successful projects to drive organizational change.
• Strong organizational skills and familiarity with project management tools and methodologies.
• Strong analytical and critical thinking skills; ability to frame hypotheses and design analytical approaches to assess them and ability to draw meaningful insights and conclusions from data.
• Able to effectively manage multiple projects concurrently and develop a project plan without established guidance.
• Effective communication skills (both oral and written) to articulate rationale behind recommendations and gain buy-in from stakeholders. Comfortable presenting to stakeholders at all levels.
• Exceptional judgment and intuition to navigate ambiguity and uncertainty in decision-making contexts, combined with a commonsense approach.
• Aptitude for considering diverse perspectives and stakeholder interests when making decisions.
• Ability to work optimally and collaboratively in a small, collegial, cross-functional team environment.

Preferred Skills

• MBA or relevant master’s degree
• Professional certifications such as Lean Six Sigma Green Belt (or willing to get one).
• Experience in Higher Education and associated administrative (e.g. finance, IT, budgeting, operations) or academic (e.g. research, provost operations, schools/colleges) functions.

Benefits/Other Information

Boston University’s generous benefits package includes health, dental, life insurance, and paid time off! Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at https://www.bu.edu/hr/employee-resources/benefits/.

The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

This position is located in BOSTON, MA. View the Google Map in full screen.