Senior Construction Defect Claims Specialist (CGL)

Location: Fully Remote – United States (must have experience handling California construction defect claims).

Pay

Pay Range: $120,000 – $160,000 per year. The exact starting compensation will be determined at the time of hire and will depend on factors such as geographic location, skill set, experience, education, credentials, and licensure where applicable.

Responsibilities

• Manage a portfolio of complex construction defect claims from inception through resolution.
• Analyze CGL coverage, endorsements, exclusions, and contractual risk transfer.
• Handle multi‑party and litigated matters with a strategic, resolution‑focused mindset.
• Set and adjust reserves based on exposure analysis and litigation posture.
• Select and manage defense counsel and expert vendors.
• Participate in mediations and settlement negotiations within authority.
• Prepare thorough coverage analyses and recommendations for higher authority review.
• Identify and pursue subrogation or contribution opportunities.
• Collaborate with underwriting, legal, and management on emerging exposure trends.

Qualifications

• 5+ years of commercial general liability claims experience.
• Strong background in construction defect, including litigated and multi‑party matters.
• Demonstrated experience handling California construction defect claims.
• Deep understanding of CGL coverage interpretation and risk transfer analysis.
• Experience working with defense counsel and participating in mediation.
• Strong technical writing and analytical skills.
• Ability to manage a complex caseload independently.
• Active adjuster license (or ability to obtain where required).

Benefits

• Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account.
• 401(k) and Employee Stock Ownership Program (employer matching).
• UKG Wallet (access to pay before payday).
• Tickets at Work – discounts on entertainment, travel, and more.
• AT&T Wireless discounts.
• Midway Rent‑a‑Car discount (California only).
• Dell Member Purchase Program.