Senior Configuration Management Engineer

Position Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
• Strong problem solving, analytical and decision-making skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.