Senior Compliance Associate, Activation & Controls | Growth and Transformation

About the role

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Responsibilities

• Compliance submission workflow: routing creative, content, and product changes through bank compliance review; tracking submission status and follow-up end-to-end
• Controls calendar: maintaining RV, RVGT, and client-specific governance requirements — certifications, trainings, no lapses
• Audit documentation and logistics: keeping materials current and organized so preparation is never a scramble
• Day-to-day PMO coordination: owning trackers, circulating status updates, and flagging open items across workstreams
• Client PMO support: attending joint planning sessions, capturing action items, and serving as a reliable point of contact
• Process improvement: identifying consistent sources of risk or error and repeatable manual tasks; surfacing ideas for how to automate or eliminate them

Requirements

• 3-5 years in project management, operations, or compliance-adjacent work
• Financial services, regulated industry, or agency experience preferred
• Hands-on familiarity with how digital products get built and shipped
• Developing familiarity with financial services compliance frameworks (ADA, FCRA, ECOA, UDAAP, bank vendor governance)
• Strong organizational instincts
• Proactive communicator
• Curious about AI and automation
• Comfortable in a fast-paced, compliance-conscious environment

Qualifications

• Hands-on experience with compliance submission workflows
• Experience with controls calendars and audit documentation
• Experience with project management tools and processes
• Experience with financial services compliance frameworks

Skills

• Project management
• Financial services compliance
• Compliance submission workflows
• Controls calendar management
• Audit documentation
• Day-to-day PMO coordination
• Client PMO support
• Process improvement

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO)

Pay

$75,000 – $85,000 per year

Schedule

Hybrid schedule with in-office days in South Charlotte, NC or New York, NY (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.