Senior Community Health Worker - Southside Medical Center

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary

The Senior Community Health Worker serves as a key connector between underserved communities and health/social service systems, focusing on promoting health equity, and improving care coordination. This position is responsible for outreach, community member or patient advocacy and care coordination while also serving as a peer mentor and resource for other Community Health Workers.

Essential Functions

• Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems.
• Identifies and engages individuals and families in need through outreach activities and community events.
• Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs.
• Identifies barriers such as housing, food insecurity, and transportation challenges, and connects individuals to appropriate resources.
• Applies specialized knowledge, including but not limited to maternal health, diabetes management, behavioral health, or social drivers of health to provide targeted education and resource navigation.
• Serves as a peer mentor and subject matter resource by offering guidance on handling sensitive or escalated situations.
• May conduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
• Maintains accurate and up-to-date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.
• May perform or assist with health education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
• Provides support to ongoing community health programs.
• Identifies trends, gaps, and emerging needs in the community and provides feedback to leaders to inform continuous improvement and outreach strategies.

Education

High School Diploma or equivalent (required), Bachelor's degree in Social Work, Public Health, Psychology, or related field (preferred)

Required Licensing & Certifications

• Community Health Worker (CHW) Certification in the state of practice (required)
• Valid driver's license with good driving record (required, South Carolina only)

Experience

1 year experience as a Community Health Worker (required), 3 years of recent experience in a community outreach or healthcare setting (preferred)

Skills & Abilities

Hard/Tech/Clinical Skills: Proficient with computers and accuracy with data entry and Microsoft Office. Comprehensive knowledge of the field's concepts and principles. Soft/Interpersonal Skills: Sensitivity and experience in working within different cultures. Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries. Ability to learn and implement new procedures and adapt to emerging community needs. Cultural competency and ability to work with diverse populations. Attention to detail, Communication and Collaboration skills, Critical thinking, Teamwork, Conflict resolution, Active listening, Relationship building

Pay

Range: Minimum $23.20, Maximum $35.97

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible), Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts, Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders, Tuition assistance, professional development and continuing education support